Front Desk Attendant - Fort McMurray, Canada - Civeo
Description
Key Responsibilities
- Process registrations, departures, and respond to guest inquiries in a timely and professional manner
- Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
- Communicate to the management team any guest concerns or challenges
- Operate in accordance to established policies, procedures, and quality standards
- Maintain an organized and clean work area
- Assist in other areas of operations as needed
Qualifications
- 12 years' hotel experience working in a front desk capacity
- Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity
- Must be willing to work shift work, 24hr desk
- Ability to work independently with little supervision
- Ability to multitask and work in a fastpaced environment
- Possess a positive, friendly and professional attitude
- Ability to work well with peers in a group environment
- Excellent oral and written communication skills
- Excellent organizational and time management skills
- Proven ability to solve problem
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