Retail Associate - North Vancouver, Canada - Grouse Mountain
Description
Job Title:
Retail Sales Associate
Location:
North Vancouver
Department:
Retail
Reports to:
Manager, Retail
Role Status:
Full-time and Part-time positions available
Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort.
In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.
Key Responsibilities of the Role:
- Deliver an enthusiastic and professional level of guest service at all times. Generate sales through guest engagement and determining customer needs
- Drive sales through recommending customized solutions and maintaining industry product knowledge
- Achieve and exceed sales targets
- Process and cashier transactions using store POS software and equipment
- Provide guests with information regarding all Grouse Mountain products, activities, events and daily mountain operations schedule
- Participate in ongoing training and coaching initiatives
- Perform operational activities including; receiving and ticketing stock, inventory maintenance, store merchandising and store housekeeping
- Conduct daily store operations and other related duties as assigned by management
- Assist management during sales events, staff purchase nights and inventory count
- Ensure high standards of Visual Merchandising and cleanliness are maintained
- Maintain a professional and wellpresented persona suitable for the Tourism industry
- Other duties as required
Requirements:
- Able to work regular 68 hour shifts within store operating hours of 9am to 9pm
- Previous sales experience with emphasis on customer service
- Experience in outdoor equipment sales an asset
- Ability to communicate well in English
- Organized, energetic, friendly, confident and outgoing with a positive attitude
- Basic ability in Microsoft Office Suite
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