Server, Banquet - Toronto, Canada - FAIRMONT

FAIRMONT

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Company Description

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark.

When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital.

Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience.

Another stunning chapter for Fairmont Royal York has begun.

Job Description:

To successfully set and prepare the banquet floor for meetings and functions as specified by event contracts, resumes, and supervisors in a congenial, friendly, helpful, and efficient manner.

Arrive on duty on time with proper attire and prepared for the shift
Participate in maintaining a clean and wellkept working environment
Serve and clear plated banquet events (tray service)
Serve and clear buffet banquet events
Serve and clear reception banquet events
Serve and clear coffee services
Conduct yourself in an orderly and respectful manner at all times,
Assist in facilitating all guest requests promptly
Be hospitable, friendly, welcoming, and converse with guests
Set tables & events according to Fairmont standards or as directed by Leadership
Complete opening and closing duties as assigned
Be aware of all hotel amenities & outlets
Maintain good eye contact and personal service when interacting with all guests
To be knowledgeable of the menu, dietaries, wine & beverages before service begins
Conduct yourself within all policies set forth by the department and the Hotel
To have knowledge of all tasks and the methods of service of all banquet setups
Understand and carry out the servicing of all banquet event orders
Ensure all allergies are safely catered for with an alternative that meets guest needs
Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
Adhere to alcohol handling procedures and policies ensuring responsible alcohol service
Will work weekends, holidays, and shift work as scheduled
Any other tasks as assigned

Qualifications:

Teamwork approach to all duties and helpful attitude with coworkers
Efficient and effective approach to completing all tasks
Food and beverage knowledge
Previous banquet service experience and knowledge required
Physically fit to transport and carry heavy equipment
Smart Serve Certification

Physical Aspects of the Position include but are not limited to the following:

Constant standing and walking throughout the shift
Frequent lifting and carrying up to 35 lbs and occasional carrying & lifting up to 50lbs
Constant pushing, pulling, lifting, and carrying
Frequent ascending or descending, stairs and ramps

Additional Information

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues.

You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years.

You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service.

As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes:

why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.

These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.

If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience

What is in it for you:

Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2
Career development opportunities with national and international promotion opportunities. The sky is your limit

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow