Parking Permit Office Clerk - Mississauga, Canada - Indigo Park Canada Inc
Description
Duties & Responsibilities:
- Provide support to all Stakeholders regarding employee parking concerns and questions
- Inform and advise customers and clients on our products and services
- Provide solutions to discrepancies
- Ensure all accounts and profiles are updated and accurate
- Maintain tracking logs for parking passes both issued and returned
- Track parking pass inventory
- Ensure proper distribution of assigned parking facilities based on space availability
- Provide assistance and support to A/R Team for billing purposes
- Perform Parking Permit admin duties as directed
- Generate and submit reports according to their deadlines
- Keeping an organized work environment
Working Conditions:
- Monday to Friday office hours, operation runs 7 days a week, 24 hours a day
Required Qualifications:
- Minimum 23 years of customer service experience is required
- Strong English communication skills with an open attitude to take direction and feedback
- Proven customer serviceoriented attitude
- Excellent problemsolving skills
- Knowledge of Microsoft suite of products.
- Ability to work comfortably using Word, Excel and technology and computers in general
- Bilingualism (English and French) is a strong asset
- Ability to work efficiently under pressure in a fastpaced environment
- A strong team player who can work independently with mínimal supervision
- Resultsoriented individual with a concern for accuracy and customer relations
- Exceptional time management and organizational capabilities
Benefits:
- Dental care
- Onsite parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Missisauga, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- Mandarin (preferred)
Shift availability:
- Day Shift (preferred)
Work Location:
In person
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