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Assistant Client Services Coordinator Met 23166 - Halifax, Canada - Nova Scotia Provincial Housing Agency

Nova Scotia Provincial Housing Agency

Verified Company

Halifax, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Assistant Client Services Coordinator

Metropolitan District

Location:
Halifax, NS

Type of Employment:
Full Time, Casual (up to 6 months)

Union Status:
NSGEU local 47

Competition # MET 23166

Closing Date:
November 22, 2023

About Us

Nova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for low-income Nova Scotians.

We contribute to the prosperity of Nova Scotia by helping individuals and families find a home that's right for them, at a price they can afford, in a healthy and vibrant community that offers the services, support and opportunities they need.

We accomplish this by working closely with other levels of government as well as private and community partners.

Across its districts, NSPHA provides more than 11,200 safe, affordable homes as part of its

About Our Opportunity
Under the general supervision and direction of the Property Manager, the Assistant Client
Service Coordinator is responsible for discharging an extensive variety of duties concerning both tenant relations and property administration.

More specifically, the incumbent is required to be knowledgeable of all facets of the Nova Scotia Provincial Housing Agency's; policies and procedures regarding tenant eligibility, suitability, tenant selection criteria and procedures, estimating rent, leasing and eviction procedures.

The incumbent is also required to have a general knowledge of building technology and be able to identify maintenance issues and report them to the Maintenance Supervisor or responsible staff.

Primary Accountabilities

Verify tenant income and family composition information, estimate rents and coordinate lease preparation with the Income Review Dept.
Take Application through the Tenant Selection Committee Process and process in a timely manner according to policy.
For new tenants and transfers, schedule movein/out inspections, assist with management of unit renovation budget, refurbishment process, new tenant orientations and lease signing.
Carry out routine property visits and inspections, along with accompanying maintenance staff on vacancies and annual unit inspections, as required.
Coordinate safety and protection related activities including fire drills and presentations by local police. May also be required to coordinate health and social activities, such as public nurse visits and seasonal events.
Ensure that lease covenants are adhered to by all tenants and respond to contraventions in the manner prescribed in the operations manual, including meeting with tenants, preparation of required reports and correspondence, and preparing recommendations for eviction or nonrenewal of lease.

Qualifications and Experience

Successful completion of a Business Administration diploma program, plus four years' related experience.
Competency in desktop software, including Microsoft Office.
Ability to adapt to and work effectively with a variety of situations, individuals, or groups.
Ability to analyze and interpret financial statements.
Ability to relate well to our diverse clientele, to build appropriate rapport, build constructive and effective relationships, use diplomacy and tact to diffuse high tension situations comfortably.
Possess a valid Nova Scotia driver's license with access to a reliable vehicle for work purposes.

Assets:

Working knowledge of Yardi Property Management software.
Emergency First Aid and WHMIS certifications.

Competencies required at this level of work are Interpersonal skills, Organizational skills, Client Orientation, Effective Interactive Communication, Teamwork, and Initiative.

Equivalency
An equivalent combination of training, education and experience may be considered.

Checks may include one or more of the following: criminal background checks, driver's abstract, and confirmation of education credentials.

Benefits
Based on the employment status, eligibility and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General
Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

Classification:
PR 04 to PR 06

Salary Range:
$26.57

Work Week: 35 hours

Note:
This is not a Civil Service position.

To Apply

Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.

Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted._

Job Types:
Full-time, Casual

Salary:
$26.57 per hour

Expected hours: 35 per week

Schedule: