Permanent Full Time Scheduling Coordinator - Hamilton, Canada - Local Health Integration Network

Local Health Integration Network

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Position Summary:

_CARE AND BE CARED FOR - THIS IS YOUR HOME_:

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place.

As a
Scheduling Coordinator you will be responsible for the critical day to day scheduling of all patient care employees, including coverage for daily and ongoing absences, overtime/extra hours and ensuring maintenance of timely and accurate schedules in the Human Resources Information System (Quadrant).

Additional responsibilities include but is not limited to payroll processing, vacation approvals, and collective agreement administration. Providing support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

Core Duties - Responsibilities:
What will you do?

Assigns and fills vacant shifts with some independence based on predetermined criteria, and seeks management guidance when deviations are required to address operational priorities
Confirms casual/relief staff schedule with Patient Care leadership team on a weekly basis
Enters planned and unplanned absences in HRIS (Quadrant)
Creates and posts schedules on the HNHB HCCSS Intranet
Maintains and assigns daily HR Support-Line tickets and completes task/request within 48 hours
Completes biweekly Time Verification Report review and makes corrections to the schedules
Works with payroll personnel to make adjustments where appropriate
Monitors Attendance Line several times per day
Notifies management as required for followup
Review and process requests for planned absences (i.e. vacation, float time, union leave, education, etc.) for unionized employees based on Patient Care team quotas and seniority
Monitors absence line and fills the shifts for unplanned absences
Provides an overview of scheduling for new staff
Respects ethnic, spiritual, linguistic, familial and cultural differences
Contributes to the professional growth of the HR team through active participation in and contribution to the achievement of departmental priorities

Qualifications:
What you must have?

Post-Secondary Certificate or Diploma in Office Administration or equivalent experience
Experience related to the specific portfolio (Patient Care Administration or Scheduling)
Knowledge of HRIS (Quadrant)
Good working knowledge of computerized payroll system
Good knowledge of HNHB HCCSS operations and organizational structure, Collective Agreements (i.e. entitlements, scheduling processes, Letters of Understanding)
We have a mandatory COVID19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID19 vaccination status prior to start date.

Skills & Abilities:
What would give you the edge?

Attention to detail
Utilizes good written and verbal communication skills
Effective problem solving and decision making skills
Prioritization, organization and time management skills
Selfmotivated and initiates followup and followthrough as required
Computer literacy (intermediate to advanced level Microsoft Office; internet, Email, Quadrant and HRMS)
Active and engaged team contributor
Attention to detail
Discreet and confidential
Demonstrated analytical abilities and judgement
Ability to work independently as well as in a team setting
Flexibility

Other:
What do we offer?

We know wellness is supported with work-life balance.

In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan

Who are we?

We are Home and Community Care Support Services, ready to serve every person in Ontario.

We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why Join us?

If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racsim Commitment