Junior Logistics Coordinator - Vancouver, Canada - Rove Concepts

Rove Concepts

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Rove Concepts is a high-end, online mid-century modern furniture business with a head office located in Vancouver, BC.

For over 13+ years, we have built trust with customers through delivering quality products and outstanding service to doorsteps throughout North America.

With a strong online presence and a commitment to timeless design, we strive to create inspiring spaces for our customers.

Our growth has led us to occupy five showrooms across North America, and now expanding into Miami and New York.

We continue to expand our showroom spaces to provide exceptional customer experiences.

Position Available:
Junior Logistics Coordinator

Location:
Vancouver, British Columbia

Role Overview:

Rove Concepts is currently on the search for a Junior Logistics Coordinator to join our

Please note - you must be legally permitted to work in Canada.

What you you'll do:

Work together with the Logistics Coordinator in shipping orders out and dayto

- day tasks related to the department

Liaise between the customer care team members and carrier representatives on

individual files to resolve any shipping issues and/or inquiries

Work and follow up with carriers to determine estimated shipping times and dates

and relay them to related parties

Ensuring customer service team and logistics partners have a quick response time

by staying on top of your assigned tickets, with same-day ticket review.

Demonstrating conflict resolution and interpersonal skills in order to help the

customer service team find the best solutions for the customers

Be the inhouse goto person for the Logistics team regarding processes and

procedures

Assist in documentation and organization of departmental information
Other ad hoc duties may apply

Physical Requirements:

Must be able to lift merchandise up to 50lbs occasionally and up to 35lbs regularly.
Mandated Hazard Communication/Safe Work Practices
Must have Personal Protective Equipment (PPE)

What you'll need:

1 year in customer service and/or in an office environment
A postsecondary degree, certificate, diploma or equivalent; concentration in

transportation logistics, operations or similar as an asset

An interest in Logistics of an eCommerce business
Excellent communication skills, both written and verbal
Extreme detailorientation and great multitasking skills with the ability to

prioritize

Able to analyze data, utilize problemsolving skills, and recommend solutions
Able to balance being selfmanaged and being part of a team
Personal interest in the furniture or design industry an asset

What We Offer:

Opportunities for personal and professional growth within a rapidly expanding organization.
Competitive salary and benefits package, including extended health care, dental care, vision care, and vacation time.
Social initiatives such as Wellness Wednesdays, Unwine Wednesdays, weekly replenish of in office snacks and drinks.
Free on site parking, easily accessible by public transit.
Bring your furry friend to work and enjoy the positive impact of pets in the workplace.
Collaborative work environment with seasoned entrepreneurs and driven talent.
Inclusive workplace culture committed to diversity and equity.
A dynamic and fastpaced atmosphere where innovation and creativity thrive.
Opportunities to work within a highly motivated, young team who truly strive to make a difference.