Auto Claims Manager - Concord, Canada - Highlight Motor Freight Inc.
Description
Highlight Motor GroupConcord, ON
Highlight Motor Group is one of the fastest growing transportation companies in GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. In order to keep up with our growth we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization.
We are looking for a highly motivated and knowledgeable
Claims Manager who mainly will focus on prompt, efficient, and thorough resolutions of our freight and equipment claims.
Responsibilities:
- Overseeing the processing of transportation claims submitted by customers, clients, or other stakeholders
- Responsible for investigating and resolving customers' freight issues, which may include claims for damaged or lost freight.
- Reviewing claim documentation, assessing claim validity, and ensuring information is gathered
- Complete freight claim paperwork with transportation provider—both paper or electronic.
- Process checks and ensure all parties are paid in a timely manner when a claim is resolved
- Provide proactive education to the drivers in order to decrease future freight claims
- Provide written and verbal communication to all involved parties
- Prepare reports and analysis to provide insights into claims trends, settlement amount or other relevant matrix.
- Stay updated on applicable laws and guidelines to ensure compliance.
Requirements:
- Minimum one year of freight claims experience
- Excellent written and verbal communication skills
- Excellent customer service skills
- Great problem solving and negotiating skills
- High level of computer proficiency
- Excellent administrative and time management skills
- Ability to multitask in fast paced, performance driven environment
- Strong planning and organizing skills
- Good interpersonal skills
- Demonstrate a positive attitude and desire to succeed
- Strong team player
We offer competitive wages and great benefits package.
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Onsite parking
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Concord, ON L4K 1N8: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- This work is not remote. Are you able to work onsite?
- How many supervisor/managerial experiences do you have with Auto Claims?
Work Location:
In person
More jobs from Highlight Motor Freight Inc.
-
National Account Manager
Concord, Canada - 2 weeks ago
-
Financial Controller
Vaughan, Canada - 2 weeks ago
-
Netsuite ERP Implementation Consultant
Concord, Canada - 1 week ago
-
Forklift Operator
Brampton, Canada - 3 weeks ago
-
Logistics Manager
Concord, Canada - 3 weeks ago
-
security guard supervisor
Vaughan, Canada - 2 weeks ago