Customer Service Clerks Supervisor - Richmond Hill, Canada - HM International Consulting Limited
1 week ago
Description
Education:
- Expérience:
Education:
- Secondary (high) school graduation certificate
Tasks:
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Coordinate, assign and review work
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Identify training needs and train workers in job duties and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Resolve workrelated problems and prepare and submit progress and other reports
Supervision:
- Customer service clerk
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Work under pressure
Personal suitability:
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Reliability
- Team player
Experience:
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
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