Support Services Supervisor - Newmarket, Canada - Southlake Regional Health Centre

Southlake Regional Health Centre

Verified Company

Newmarket, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Summary

The Support Services Supervisor is responsible for the daily supervision of all Environmental, Linen, and Transport Services provided throughout the organization.

This includes (but is not limited to) ensuring all individual frontline staff are supported in the completion of their tasks, areas meet expectations in terms of cleanliness levels, completion of customer requests are done in a timely manner.

Duties and Responsibilities

Directly oversees the performance and support of Hospitality Services Associates (HSAs), Linen Services Associates (LSAs), Transport Services Associates (TSAs)
Maintains accuracy of direct report job routines and checklists in consultation with the area coordinator
Maintains a safe working environment for direct reports in adherence to Ministry laws and guidelines
Ensures direct reports have the tools required to perform their duties, i.e. supplies, tools, uniforms, etc.
Audits internal environmental cleanliness levels, shares results with employee and customer, and arranges for the correction of deficiencies
Manages discharge bed cleaning and transport request flow by coordinating efficient assignment and turnaround time
Ensures infection prevention and control measures are maintained throughout the organization relative cleaning and disinfection
Orders all departments Environmental supplies including (but not limited to) paper products, chemicals, and equipment
Addresses work place injury reports by seeing to employee needs, investigating injury site, and instituting corrective action
Participates in continuous quality improvement initiatives.
Assists with scheduling frontline replacement staff as required on a per unit need basis

Qualifications & Experience

Grade 12 Secondary School Diploma
Two years experience working as a Hospitality, Linen, Transport Services Associate in a hospital.
Preferred experience in formal supervision
Demonstrated knowledge and understanding of hospital information systems.
Demonstrated commitment to professional development and workplace safety.
Demonstrated ability to promote and manage change.
Responsible for attendance management,
Demonstrated excellence in communication, both written and verbal
Demonstrated problem assessment skills
Demonstrated commitment to customer service and teamwork
Demonstrated individual leadership skills

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Health & Safety Workplace Responsibilities:_

It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties of the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy._

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Accommodation & Diversity in the Workplace_

At Southlake, we are committed to fostering an inclusive and accessible work environment. We are dedicated to building a work place that reflects the diversity of our community in which we live and serve, including those with disabilities, visible minorities, aboriginal persons, members of sexual minority groups and others who may contribute to diversity within our organization. Southlake is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and will work proactively through all stages of recruitment to create a barrier free process and to provide accommodation as required._

Job Types:
Part-time, Permanent

Salary:
$32.28-$35.63 per hour

Benefits: