Network Support Advisor - Montréal, Canada - National Bank of Canada

National Bank of Canada

Verified Company

Montréal, Canada

9 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Primary Locations:

Montreal, Quebec**:

Attendance:

Hybrid**:

Employee Status:

Regular**:

Schedule:

Full-time**:
NBFWM is currently undergoing the most significant technological transformation in its history and has many career opportunities to offer.

As an Advisor, you will be able to leverage your knowledge by providing support to different NBFWM sectors in their client service offer.

Your role

Act as a documentation expert for teams new to NBFWM.
Participate in the organization of the account opening process during an onboarding.
Participate in recurring onboardings calls while offering your expertise in documentation.
Organize various training calls for teams new to NBFWM.
Guide network stakeholders by assessing and identifying their needs and proposing adapted solutions to support the transition while taking into account the diversity of files/cases.
Establish and maintain effective communications with the various stakeholders involved in the service's activities as well as ensure interaction between these stakeholders

By joining the National Bank Financial Wealth Management Network Support team, you will work surrounded by experts to best serve the needs of new and current clients.

Being an Advisor in the National Bank Financial Wealth Management Network Support team means using your knowledge by supporting various network players in their customer service offer ans you will have the chance to work with various business partners across Canada.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work.

For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it's important to you.

Competencies required

Bachelor's degree in a related field and 4 years of relevant experience OR master's degree in a related field and 2 years of relevant experience OR university certificate and 6 years of relevant experience
Experience in implementing and drafting procedures
Experience in project management
Knowledge of different types of account and financial products
Expertise in data management
Bilingual (written and spoken) French and English is required as you will need to interact regularly with various business partners who speak other language than French
Be able to travel across Canada

Preferred competencies

Knowledge of the financial and operational industries
Expertise in communication
Excellent organizational skills

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

**Ready to live your ambitions?