Community Support Worker - Toronto, Canada - University Health Network

Sophia Lee

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Description
Contract

  • Department: Spinal Cord Rehab Program

Company Description:


  • The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union:

Non-Union

Site:
Toronto Rehab Institute - Lyndhurst Centre


Department:
Spinal Cord Rehab Program


Reports to:
Manager


Hours:37.5 hours per week


Shifts:
Days


Salary:
$23.67 per hour - $29.59 per hour

Status:
Temporary Full-Time (Approx. 12 months)


Closing Date:
June 26, 2024


Job Summary


The Community Health Worker will work at UHN, starting in Toronto Centre for Liver Disease, and in community settings to provide direct 1:1 support to marginalized clients through the collaborative coordination of health and social services.

The Community Health Worker will support the provision of information, resources, and advocacy, and will participate in case discussions and debriefs.

The Community Health Worker will provide support to the UHN Social Medicine and Liver Clinic teams to:

inform program development, evaluation, and role refinement; build, grow, strengthen, and sustain relationships with community partners; and provide supports to staff around the needs of marginalized clients.


Duties

  • Support for marginalized clients and their families
  • Find appropriate community & clinical supports for individual clients
  • Provide Information, advocacy, support, and coordination of health and social services for marginalized clients within the Francis Family Liver Clinic at UHN. Strengthen and support the communication and connection between clients, liver clinic and community
  • Participate in care coordination discussions and client debriefs as required
  • Build, grow, strengthen, and sustain relationships with clients and family/significant others
  • Build comprehensive care plan to address complex health and social needs, and facilitate ongoing connections to community services
  • Follow up with clients and health care team to ensure relevance and desired impact of coordinated social and health care supports and refine plan as needed
  • Support the development of data collection and tracking initiatives to better understand the experiences and outcomes for marginalized clients and their families, and adhere to reporting mechanisms (workload statistics, volumes, referrals, types of needs identified, etc.,)
  • Problem solve to overcome barriers, challenges, and address client needs within an interdisciplinary team
  • Support the development and linkages of UHN institutional partners, UHN clinical programs, and the UHN Social Medicine Team
  • Support the development and/or revision of policies, procedures, and/or best practices targeted towards improving the wellbeing and safety of marginalized clients within the Francis Family Liver Clinic
  • Support the development, design, implementation and evaluation of the Liver Clinic Community Health Navigator Pilot and Social Medicine Program, which is rooted in Health Equity.
  • Participate in team meetings, conferences, debriefs, committees, events, workshops, etc., and provide administrative supports as required
Act as a resource for staff regarding the needs of marginalized clients, their families, and communities
Provide monitoring, oversight, and advocacy related to the quality and equity of services being offered by providers, staff, and learners for marginalized clients and their families
Support access to educational opportunities related to heath equity, anti-racist, and anti-discriminatory practice, and trauma-informed care
Support the development of data collection and tracking initiatives to better understand the experiences and outcomes for clients and their families, and adhere to reporting mechanisms (workload statistics, volumes, referrals, types of needs identified, etc.)
Work in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies, and contraventions of the Act, in a timely manner


Qualifications:


  • At minimum, completion of a bachelors degree in a relevant health or social work field or recognized equivalent of lived or work experience
  • At minimum, 4 years practical and related experience
  • Strong knowledge of, a

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