Benefits Coordinator - North Vancouver, Canada - ALS Global
Description
ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe.
We continue to remain a leader in the testing services industry and have established a distinguished reputation for providing best in class results and client services.
About the Position:
This is a high-volume role with full cycle benefits administration responsibility across Canada.
This position is the main point of contact for over 1000 Canadian employees and acts as an insurance carrier liaison.
A keen eye for detail, a focus on accuracy; and exceptional customer service skills will be a necessity in order to effectively respond to employee inquiries, reconciling statements or invoices and coordinate benefits with insurance carriers.
Responsibilities:
- Responsible for administering the company's benefit program including health, dental, vision, disability, group RRSP, DPSP, and provincial healthcare plans:
- Liaise with benefits consultants and insurance carriers on behalf of employees;
- Assist with managing medical leaves and the gradual return to work process by liaising with Case Managers and Human Resources to ensure functional information is shared as necessary;
- Respond to all employee benefit related inquiries in a timely manner;
- Review and maintain benefit policies, ensure booklets are up to date;
- Review and process benefit enrolment forms and disability claim forms for accuracy while ensuring the eligibility criteria are met; followup on late applicants and appropriate forms
- Maintain and update benefit information in payroll & benefit systems;
- Reconcile monthly and yearly statements including benefit invoices and WCB remittances;
- Manage premium payments for employees on leave;
- Prepare and update excel spread sheets in order to reconcile invoices;
- Maintain benefit files and records in a highvolume environment;
- Create system generated reports as required
- Observe established safety regulations and comply with all ALS health and safety policies and procedures;
Position Requirements:
- Postsecondary education in either the business, accounting or Human Resources an asset;
- CEBS certification or working towards accreditation;
- 25 years of experience with benefit administration of provincial medical plans and private insurance company plans preferred;
- Previous experience using benefit specific software or other information management system;
- Payroll experience would be considered an asset
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