Contract Manager - Toronto, Canada - Rogers Communications
Description
We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing.
We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work.
We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate.
If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success storyWhat you will be doing:
- Work with product, sales solutions and legal teams to help draft and negotiate various complex transactions involving Rogers' business customers and subcontractors
- Recommend optimal contractual strategy and negotiation approach for complex deals
- Act as a liaison and focal point between legal and business teams to ensure risks identified by legal are understood, dispositioned and/or approved adequately by the business leadership
- Participate actively in contract related discussions with Customers and Vendors by explaining Rogers contractual terms, relaying internally Customer's or Vendor's legitimate concerns and making recommendations to leadership/relevant approvers of potential way forward with the best risk/opportunity balance
- In collaboration with other departments, Create customerfacing and subcontractorfacing Statement Of Works (SOW) for third party resale solutions to ensure scope, deliverables and pricing are well understood and consistent between the vendors and the customer SOWs
- Draft, with input from Product and Legal teams, agreement templates for new product launches
- Review RFPs and assist Bid Management team and Sales RFP's evaluation and response
- Working with internal Rogers' teams to ensure that all contractual deliverables are understood
- Proactively identify process or other improvement opportunities and be a change management champion as it relates to the Contracting strategy and practices of Rogers
- Develop and build trusted relationships with internal and external clients, legal teams, vendor management offices and other key stakeholders
- Develop KPI's to measure contract performance and compliance
- Provide reporting and presentations to senior management on contract performance status and related issues
- Track and prioritize the escalation and resolution of all contract related risks and issues in a timely manner
- Assist with special projects as requested
What you will bring:
- Undergraduate degree in a technology and/or business field. Master's degree or Legal degree preferred. Solid understanding of legal terms and conditions required
- 7+ years' contractual experience (including complex contractual transactions), preferably in the telecommunications or IT industry
- 5+ years' in SOW writing and editing will be considered an asset
- 7+ years' experience negotiating and working with customer and vendor contracts
- Experience working in a B2B market is preferred
- Experience reviewing and responding to RFPs preferred
- Experience dealing with Public Sector an asset
- Ability to thrive in a fastpaced environment with mínimal direction
- Strong prioritization and multitasking skills are required
- Strong business and legal acumen
- Strong oral communications and interpersonal skills
- Problem solving and critical thinking skills, along with an ability to manage problems logically and creatively to achieve the end goal
Schedule:
Full time
Shift:
Day
Length of Contract:
No Selection
Work Location:
No Selection, No Selection, No Selection
Travel Requirements:
Up to 10%
Posting Category/Function:
Sales & Account Support
Requisition ID: 301459
Posting Notes:
Corporate
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