Customer Service Representative - Halifax, Canada - PAL
Description
AtPAL we are dedicated to provide air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we're looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you're the person we are looking for
PAL Aviation Services is currently seeking a
Customer Service Representative
to be located at our base in Halifax, NS**.
Duties and Responsibilities:
- Assist customers through all phases of their booking, flight checkin and aircraft boarding and deplaning processes in accordance with our Customer Service policies, company procedures and safety and regulatory processes
- Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required
- Provide outstanding customer service to our customers
- Working with the PAL Airlines team on developing new Customer Service initiatives and ideas
- Administration duties and reporting in relation to the operations of PAL Airlines scheduled and charter flights
- Work closely with all departments of PAL Airlines to ensure our customers' experience is an enjoyable one from origin to destination.
- Other duties assigned
Qualifications:
- Must possess exceptional customer service skills
- Must exhibit excellent written and oral communication skills as well as excellent problemsolving skills as this position requires on the spot decision making
- Must be able to work independently and in a team environment
We offer:
- Personal travel privileges with PAL and interline agreements with multiple airlines
- Comprehensive benefits package
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Employee Tuition Assistance Program
- Employee and Family Assistance Programs
CLOSING DATE:
Applications will be accepted until April 25, 2023.
More jobs from PAL
-
Customer Service Representative
Saint-Laurent, Canada - 2 weeks ago
-
Customer Service Representative
Deer Lake, Canada - 3 days ago
-
Préposé à L'avitaillement Des Aéronefs
Saint-Laurent, Canada - 2 weeks ago
-
Dispatchers
St. John's, Canada - 2 weeks ago
-
D'agents Du Service à La Clientèle
Quebec City, Canada - 2 weeks ago
-
Bilingual Reservations Agent
Saint-Laurent, Canada - 2 weeks ago