Ticket Machine Technician - Toronto, Canada - Universal Service Solutions

Universal Service Solutions
Universal Service Solutions
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

GENERAL PURPOSE:


Reporting to Universal Service Solutions (USS) Supervisory Staff, the Ticket Machine Technician will be responsible for installing, servicing, adjusting and(or) repairing Metrolinx ticket printing machines.


KEY RESPONSIBILITIES:


  • Prepare ticket machines for daily use.
  • Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills, coins or paper tickets.
  • Test machines to determine proper functioning.
  • Clean and provide preventive maintenance to parts.
  • Clean machinery and maintain cleanliness of areas where machinery is worked on.
  • Maintain records of machine maintenance and repair.
  • Replace malfunctioning parts, such printers, ink, ticket paper, bill acceptors, coin dispensers, screens, credit card readers, etc.
  • Troubleshoot, identify and correct machine related problems through proper adjustments to various parts of the machine.
  • Responsible for correct reporting of time, production and material usage.
  • Open, Manage, and Close trouble tickets from a mobile device.
  • Implement quality control, accompany with reporting and record keeping procedure.
  • Coordinate onhand inventory with warehouse management.
  • Disassemble and assemble machines, according to specifications and using hand and power tools.
  • Install new machines in compliance with codes.
  • Work within high volume public area environments
  • Work with urgency, when equipment is down, to maintain production requirements. Which may include oncall shifts during weekends.
  • All other duties and responsibilities that are assigned.

KNOWLEDGE, SKILLS and ABILITIES:


  • Outstanding communication written and verbal skills and ability to work with others
  • Problemsolving skills and troubleshooting
  • Ability to work/manage time independently
  • Resourcefulness in learning new manuals and processes
  • Outstanding attention to detail with the ability to understand mechanics and technical tasks
  • Ability to identify issues or problems in operations or maintenance
  • Good personal organization
  • Able to lift and move 50 pounds or more repeatedly

JOB REQUIREMENTS:
High School Diploma or equivalent**- Knowledge of basic office programs (MS Word, MS Excel, MS Teams, Adobe, Internet Explorer)

  • Ability to work in fast paced, high volume, highly autonomous environment
  • Adhere to quality service standards and comply with procedures, rules and regulations.
  • Must be able to work a flexible/rotating work schedule, including weekends, holidays, and overtime (covering all shift schedules).
  • Train and work in various areas of production in response to production demands
  • Must be able to stand on your feet and work for 12hour shifts
  • Knowledge of advanced office programs (MS SharePoint, MS Project, Primavera)
  • Experience with trouble ticket programs (Reynolds2Reynolds, SharePoint, ServiceDesk)
  • Degree/Diploma in Electronics repair or manufacturing
  • Experience in the electronic fare collection industry

WHAT WE OFFER:
Competitive Pay**- An industry leading comprehensive benefits program

  • The opportunity to work with a great team where Safety is an integral part of our culture
  • We would like to thank all applicants for their interest, but only those selected for an interview will be contacted._

Universal Service Solutions Ltd. is an Equal Opportunity Employer.

TOR

Salary:
From $21.00 per hour


Benefits:


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Vision care

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
On the road
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