Stewardship Programs Coordinator - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:08/11/2023

Req ID: 33426

Faculty/Division:
VP - Division of University Advancement

Department:
Campaign and Marketing

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Division of University Advancement (DUA) aims to sustain and enhance the University of Toronto's academic mission, leadership, and worldwide impact, by engaging alumni and private sector constituentsmeaningfully in the mission of the University, building mutually beneficial relationships of increasing value and satisfaction over time.

DUA at the University of Toronto is engaged in a transformative agenda deeply rooted in the University's vision for growth and innovation.

We are focused on growing fundraising efforts; enhancing the effectiveness and satisfaction of alumni engagement and programs; building advancement talent capacity within and across divisions; creating an organizationand culture that fosters diversity and inclusiveness.

Your opportunity:

The Stewardship office at the Division of University Advancement (DUA) leads the development and implementation of stewardship programs and services that seek to foster a culture of accountability, service and appreciation to the University's donors.

Our team is responsible for delivering the University's central stewardship programs and providing support and services to divisional advancement teams, with the goal of maintaining a best-practice, industry leading
program and team.

The Stewardship Programs Coordinator provides support for DUA's core donor reporting and recognition programs.

Reporting to the Director, Stewardship Programs and Services, you will be responsible for day to day operations of DUA's stewardship programs, ensuring that established procedures are followed and that critical data, records and systems are maintained.

You will directly support the delivery of services to divisional and central Advancement teams, maintaining established standards of service and ensuring a positive experience for both donors and colleagues.

You will assist with preparing, compiling, and editing information forinclusion in donor reports and communications and providing research and analysis to support donor recognition programs and projects.

Your responsibilities will include:

Fostering positive relationships with prospective and existing donors
Responding to enquiries within the defined scope of the role and redirecting as appropriate
Identifying and resolving individual data anomalies and discrepancies
Resolving issues within the scope of the role and escalating problems as required
Formatting data collected for presentations and reports
Verifying the accuracy and completeness of information

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum three (3) years relevant experience, preferably in an advancement setting.
Experience participating in stewardship programs in a higher education environment is preferred.
Experience entering and maintaining large sets of data in a complex database system required.
Experience maintaining and implementing recordkeeping and document management systems.
Experience writing and editing memos, businesscorrespondence and biographical information required.
Experience in the development of donor appreciation documents, drafting and editing memos, business correspondence from nontemplate documents.
Experience in record maintenance, data management and report generation.
Experience with fundraising database ARBOR or related database required.
Experience preparing reports from multiple data sources required.
Demonstrated advanced knowledge and skills in Microsoft Office, including PowerPoint, Word, Excel.
Knowledge of data analysis techniques, including Excel Pivot Tables and charts.
Demonstrated customer service and tact to assist alumni, donors, partners, students and faculty.
Demonstratedability to adhere to a high level of ethical standards in utilizing donor information and to confidential requirements.

To be successful in this role you will be:

Cooperative
Diplomatic
Responsible
Team player

Closing Date: 08/30/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Continuing

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Administrative / Managerial

Recruiter:
Fiona Chan

**Lived Experience Statement