Manager, Introductory Skating and Hockey Programs - North York, Canada - Canlan Sports
Description
Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America.The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, and an understanding of its customers' expectations and the commitment needed to deliver industry-leading participant experiences.
We are currently seeking a proactive Manager of Introductory Skating and Hockey Programs, to be situated at our corporate office in North York, Ontario.
Your mission:
sculpting unforgettable experiences through Learn to Skate, igniting the passion for hockey with Learn to Play programs, and fostering skill development in a thrilling and enjoyable environment.
Be the expert of product standards, elevate the value proposition, and collaborate with internal partners to create programs that are not just about fun but are a celebration of on-ice skill developmentIf you are passionate about thriving in a fast-growing environment and are dedicated to making a meaningful impact while striving for continuous enhancement, we encourage you to connect with us
Qualifications and Education
- Diploma or Degree in Business, Recreation, Facility Management or a combination of experience and education.
- Certification in Standard First Aid/AED an asset.
- Possess and/or willing to obtain and submit a satisfactory vulnerable sector police check.
Abilities, Attributes and Experience
- Three to Five years successful supervisory experience in a Sports related business.
- Demonstrated strong Computer Skills (Microsoft Office).
- Demonstrated experience in establishing and refining program standards, standard operating procedures, and best practices for instructional programs and camps
- Strong knowledge and experience in a variety of sports including Hockey, Ringette, Figure Skating, and Soccer.
- Excellent interpersonal and communication skills to collaborate with internal stakeholders and ensure clarity in program delivery accountabilities.
- Experience as an escalation point for programrelated inquiries, showcasing the ability to address and resolve issues effectively.
- Creative thinking and problemsolving skills to continuously improve and differentiate Canlan's programs in the market.
- Track record of achieving participation targets, revenue targets, and managing expenses while maintaining instructor to participant ratio.
- Experience in implementing strategies to maximize program revenue and control costs without compromising quality.
- Previous sports management experience is an asset.
- NOTE: Only those applicants under consideration will be contacted.
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