Technical Sales Specialist - Fenelon Falls, Canada - Superior Propane

Superior Propane

Verified Company

Fenelon Falls, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Reporting to the Market Manager, the
Technical Sales Specialist is responsible for preparing and providing quotes for existing and new customers requiring "inside the wall" Propane appliances, repairs and or upgrades.

Working within Fenelon/Peterborough area and as acting as a partner, the
Technical Sales Specialist will perform site visits, quote, general support and market new Superior Propane products and services to new residential and small-commercial customers to successfully achieve our sales objectives and maintain our current customer base.

KEY ACCOUNTABILITIES

Assess customer needs for new and existing propane powered appliance and HVAC systems.
Prepare quotes for prospect customers - walk ins & phone calls requiring inside the wall appliances requiring propane i.e. furnaces, air conditioners, hot water tanks and duct systems.
Follow up with customers clarifying all billable work inclusive of labor, parts and contractor time in a timely manner.
Provide support to Service Technicians and/or external partners to clarify customer's requirement and expectation.
Assist Superior Propane Service Technicians and/or external partners with site visits which require additional support in assessing TSSA, ESA and building codes clarification.
Handling quotes and pushing install dates to Service Coordinator
Refer detailed sales leads for new business and upsell of additional propane appliances i.e. fire tables to the appropriate internal sales contacts.
Work with suppliers on upcoming and current promotions and new technology.
Act as a SME for all new & existing products ensuring to communicate all recalls.
Partner with Purchasing team Forecast all HVAC inventory to parts coordination i.e. furnace, AC, water heaters, fire table.
Manage and optimize local showroom to promote propane powered appliances and HVAC system products.
Support Market Manager with escalations on service quotes, agreements and customer troubleshooting.
Promote and represent Superior Propane positively and professionally within the community and industry to all customers, competitors and industry associates.

QUALIFICATIONS

Five (5) to ten (10) years sales experience
Relevant technical certification or transferable industry related experience (HVAC, Propane, Construction, and/or Systems Engineering)
Strong understanding of TSSA, building and electrical codes
Strong focus on new business development
Exceptional customer service skills and relationship management skills
Excellent written, verbal and presentation skills
Business acumen, financial and analytical skills
Strong leadership and problemsolving skills
Superior organization and time management skills
Proficient in MS Office product suite
Valid Driver's License
Ability to travel approximately 23 nights monthly

- "Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at _
- to let us know how we can enhance your experience."_