Clk 12r - Victoria, Canada - BC Public Service
Description
Posting Title- CLK 12R - Adjudication Administrator - Closing date extended- Position Classification- Clerk R12- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $52, $59,607.79 annually- Close Date- 4/7/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Children & Family Development- Ministry Branch / Division- Specialized Provincial Services/Provincial Centralized Services Centre Branch/Service Delivery Divis- Job SummarySpecialized Provincial Services administers At Home Medical Benefits, Autism Funding and Youth Transitions programs.
An Adjudication Administrator will assess eligibility under the relevant Acts and program policy, initiate agreements and/or benefit plans/orders and, working within a call centre environment, respond to inquiries from the public and other agencies.
As an Adjudication Administrator, you will assess program eligibility under the relevant Acts and program policy, initiate agreements and/or benefit plans/orders and respond to inquiries from the public and other agencies.
To be successful in this role, you will work well collaboratively in a team and independently, accepting changing priorities while working in a fast-paced, high volume contact centre environment.
Your mature, professional manner and ability to communicate effectively with people from all backgrounds are strengths in which you take pride.
Job Requirements:
- Minimum Grade 12 graduation or equivalent (GED).
- Minimum one (1) year clerical/administrative experience.
- Minimum six (6) months of experience working in a fastpaced clientservice setting.
- Experience performing financial calculations.
Preference may be given to applicants with one (1) or more of the following:
- More than one (1) year clerical/administrative experience.
- Experience working in a call centre environment.
- Experience using ICM (Integrated Case Management).
About this Position:
Amendment (April 3): Posting closing date extended to April 7.
An eligibility list may be established to fill future temporary and permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens.
Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities.
How to Apply:
Cover Letter:
NO - Please do not submit a cover letter as it will not be reviewed.
Resume:
YES -
Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire:
YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements.
Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience.
The questionnaire will take approximately 60 minutes to complete.Additional Information:
A Criminal Record Check (CRC) will be required.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.
- Job Category
- Social Services
