Inside Sales Representative - Montréal, Canada - Guillevin International
Description
Inside Sales RepresentativeStatus:
Regular, Full time
Location:
Saint-Jérôme, Quebec
Job Description
Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.
MAIN RESPONSIBILITIES:
- Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
- Responds to the customer's inquiries in a timely manner;
- On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
- Takes necessary action to resolve customer service issues in a timely manner and followsup and verifies commitments are met afterwards;
- Proactively suggests associated and/or alternate products as needed;
- Promotes focus product items to generate incremental sales;
- Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
- Maintains their technical knowledge uptodate on various product lines and broaden system knowledge.
REQUIREMENTS:
- One (1) to three (3) years of industry experience_ preferable_, or a combination of relevant professional training and experience;
- Good French communication skills written and spoken
- Demonstrated people skills;
- Excellent organizational skills;
- Knowledge of products and services sold within our market;
- Must be customer service driven;
- Good knowledge of MS Office (Word, Excel, Outlook).
- We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.
What sets us apart is our:
- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.-
- A strong national network offering real opportunities to grow: our people make the difference
Among our benefits:
- Flexible group insurance plan customizable to your needs.
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
- Group RRSP with employer contribution and TFSA.
- Postsecondary Scholarship Program for our employee's children.
- Charging terminals available at our facilities.
- Years of Service Recognition Program.
More jobs from Guillevin International
-
Coordonnateur Au Crédit
Leonard, Canada - 1 week ago
-
Warehouse Clerk
Anjou, Canada - 2 weeks ago
-
Warehouse Clerk
Trois-Rivières, Canada - 2 weeks ago
-
Janitor & Handyman
Gloucester, Canada - 1 week ago
-
Responsable Aux Opérations
Bois, Canada - 2 weeks ago
-
Counter / Inside Sales Representative
Port Coquitlam, Canada - 3 weeks ago