Customer Service Specialist - Courtenay, Canada - Convoy Supply Inc.

Convoy Supply Inc.

Verified Company

Courtenay, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

CUSTOMER SERVICE SPECIALIST - 6 Months Contract
Position Summary

If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success.

It is both challenging and rewarding work.

We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end - people make all the difference.

We're looking for self-sufficient, motivated Customer Service Specialists for our Courtenay location at 2981 Moray Ave, who want to help us expand our fast-growing business.

Responsibilities:

Process customer transactions such as orders, quotes, and/or returns
Coordinate delivery and/or pick up of customer orders with the operations team
Generate, place, and confirm purchase orders with suppliers
Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
Participate in the physical inventory of warehouse materials

Requirements:

Experience assisting customers with product procurement preferably in the building supply and/or construction industry
Problem solving skills with a natural ability to respond quickly and accurately to inquiries, handle a fastpaced environment, and keep a sense of humor
Excellent communication skills (both written and oral)
Excellent decision making and ability to take initiative
Well organized, strong attention to detail
Must be a respectful team player

The Offer

Competitive salary
Overtime available in peak periods
Internal Promotions

Company Overview

Convoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America.

Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.

Convoy can be a job or a career

Find out more at:

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Flexible Language Requirement: