Front Office Manager - Prince Albert, Canada - Best Western Marquis Inn & Suites

Sophia Lee

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Sophia Lee

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Description

The Best Western Marquis Inn & Suites is looking for a passionate leader for the position of front office manager.

Prior managerial experience will be an asset.


Summery of position:


Front desk managers supervise the day-to-day operations of front desks and reception areas for business primarily in the hospitality industry.

They train and manage staff, supervise administrative and clerical duties, and address customer complaints and queries


Job Duties & Responsiblites:

  • Defining and implementing front desk objectives and procedures.
  • Hiring and training staff and managing the shift schedules.
  • Tending to guests' complaints and questions and providing exceptional customer service.
  • Ensuring that the front desk and reception area is kept clean and organized.
  • Maintaining front desk office supplies and equipment.
  • Managing budgets, records, and contracts.
  • Conducting performance reviews with the front desk staff.
  • Generating reports and feedback for presentation to the general manager.
  • Performing administrative duties such as filing and updating records, among others, as needed.
We look forward to meeting you. Please kindly submit a resume. We will be conducting interviews shortly.


Job Types:
Full-time, Permanent


Salary:
$16.00-$20.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday

Work Location:
One location

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