Digital Health Specialist - Mississauga, Canada - ErinoakKids Centre for Treatment and Development

ErinoakKids Centre for Treatment and Development

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Digital Health Specialist
Temporary Full Time (until March 2024)

Work Arrangement:
Remote (2 days on-site/ 3 days remote)

Mississauga Site_

Position Summary:

ErinoakKids is currently seeking a talented and dynamic individual to fill the permanent full-time role of Digital Health Specialist at our Mississauga location.

Reporting to the Director, Analytics, Quality & Digital Health, the Digital Health Specialist will lead the development and implementation of an organizational-wide digital health strategy that will integrate, standardize and enhance digital practices and technologies.

This role will be responsible for working in collaboration with other program leaders and teams to identify and create digital health solutions that meet the required clinical and performance objectives.

Key Responsibilities:

Leads the development of a digital health strategic framework for the organization's electronic and technology solutions
Creates and maintains a catalog of digital health strategies and technology systems used across the organization
Serves as a primary contact for the assessment, development and implementation of new digital health solutions
Supports the daytoday operations of digital and technology solutions and ensures a consistent and standardized approach is followed
Creates and maintains training manuals, process flows, documentation, live demos and provides implementation training for all digital and technology solutions for required staff and end users
Identifies, coordinates and maintains end user access requirements and groups/structures
Prepares and maintains digital health documentation, including process mapping, for new and existing technology solutions
Leverage first level problem solving techniques to analyze and troubleshoot end user issues/problems related to the digital and technology solutions; resolve requests and provide timely follow up with users
Provides ongoing education to users when updates to the digital health platforms occur
Interacts with vendors and external service providers to provide ongoing support to end users and facilitate timely resolution of any issues
Works closely with other teams in the portfolio including Quality, Decision Support and Information Systems
Engages with ErinoakKids' Privacy Officer as required and is well versed in the Personal Health Information Protection Act (PHIPA)
Stays uptodate on Canada's digital health initiatives and Ontario's Digital First for Health strategy
Participates in interdepartmental meetings

Qualifications:

Previous experience in the role is a preferred
Bachelor degree from an accredited college or university in health related field or equivalent education and experience
Certification and/or progress towards certification as a Professional in Healthcare Information and Management Systems-Canada (CPHIMS-CA) considered an asset
Minimum of 3 to 5 years experience as an Applications Specialist, Health Informatics or IT professional working with clinical information systems or digital health solutions
Previous experience in this role preferred
Experience leading complex, multiteam projects from requirements gathering to development to implementation
Experience engaging with various stakeholders throughout the lifecycle of a project
Demonstrated ability to solve complex problems and identify sound and reasonable solutions
Experience with process mapping and creating standardized process flows
Ability and willingness to learn and understand existing and new digital health technologies a requirement
Proficient computer knowledge, including MS Office programs, is required
Ability to use Adult education concepts for planning and delivering training sessions for staff and end users at all levels
Knowledge and experience building and maintaining customer relationships
Ability to multitask effectively, prioritize workload and meet deadlines
Resultsoriented individual with experience working under tight deadlines in a high pressure working environment
Strong interpersonal, communication and organizational skills
Ability to work independently and in a team environment, while developing and maintaining effective working relationships with others

Why should you join us?

Competitive salary and benefit plan which includes Health and Dental options for you and your loved ones
Healthcare of Ontario Pension Plan (HOOPP)

WorkPerks

Discounts for you and your family to enjoy an array of different services and amenities
Employee Assistance Program / People Connect (Mental health supports available 24/7)
Wellness Program
Learning & Development opportunities
We are ready to work with you in pursuit of your goals There are plenty of ongoing internal and external learning opportunities that are available to all our staff, as well as professional supports in place from day one
Mentorship Opportunities
Direct observation from a ment