Accessibility Services Assistant - Mississauga, Canada - University of Toronto

University of Toronto

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:05/23/2023

Req ID: 31408

Faculty/Division:
University of Toronto

Department:

UTM:
Accessibility Services

Campus:
University of Toronto Mississauga (UTM)

Description:

About us:

The university's second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study.

Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation.

With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs.

Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity:

Accessibility Services provides academic accommodations and services for students with disabilities and promotes a fully integrated university experience by ensuring that students have the opportunity to access and participate in all areas of student life.

In partnership with a variety of Student Affairs and Academic departments, Accessibility Services provides comprehensive programming throughout each student's university career to foster greater resiliency and promote the development of knowledge and skills that are transferrable to their future goals.

Your responsibilities will include:

Responding to enquiries within the defined scope of the role and redirecting as appropriate
Scheduling appointments
Booking rooms and arranging appropriate accommodations
Handling sensitive and/or confidential information
Coordinating meeting schedules, agendas, materials, action and followup items

Essential Qualifications:

College Diploma (2 years) or acceptable combination of equivalent experience.
At least two (2) years experience in a responsible administrative support role, preferably in a postsecondary environment; experience working directly with persons with disabilities required; a solid understanding of disability issues required.
High degree of accuracy and attention to detail required.
Highly developed organizational and time management skills and excellent communication, interpersonal skills, and problemsolving skills.
Must have strong written and verbal communication skills.
Ability to respond calmly and professionally to students who may be experiencing emotional distress.
Strong customer service orientation and ability to interact with people in a tactful, polite, confidential, professional and diplomatic way
Ability to respond calmly and efficiently in crisis situations.
Ability to interact with people in a tactful, polite, professional and diplomatic manner.
Ability to exercise judgment, set priorities and handle a variety of tasks simultaneously.
Ability to exercise judgment when disseminating sensitive information.
Ability to work both independently and as part of an interdisciplinary team.
Must have a commitment to the principles of empowerment, integration and inclusion; demonstrate an understanding of disability related issues.

Assets (Nonessential):

Familiarity with assistive technology for persons with disabilities an asset.

To be successful in this role you will be:

Adaptable
Articulate
Efficient
Multitasker
Organized
Problem solver
Team player

This is a term position of approximately 14 months, with the possibility of renewal.

This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline

Closing Date: 05/31/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Term

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Student Services

**Lived Experience Statement