Field Claims Advisor, Personal Property - London, Canada - Gore Mutual Insurance

Gore Mutual Insurance

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for exceptional talent to join our Personal Property team at Gore Mutual.

Joining us will provide you with a unique opportunity where you will be part of an impactful team, contributing to an evolving industry, and a company that is going through an exciting transformation.

We are on a new path called NEXT HORIZON
The insurance industry is changing at an exponential pace, driven by changing customer experience, climate change and technology.

In response Gore Mutual is making bold moves to reposition our company as a purpose driven, digitally led national insurer.

Next Horizon is our 10-year vision and strategy that sets a new path for our company.

_ Come and make your mark on our Next Horizon_

The Field Claims Advisor is responsible for the in person Full File handling of Personal Property losses where an on-site presence is required by a Gore representative.

The Field Claims Advisor investigates, negotiates, and settles losses on site, completes detailed scopes and appraises contents and building damage in accordance with operational guidelines.

Additional responsibilities include representing the company on Catastrophe Response Initiatives as well as small claim court actions and acting as a witness on the company's behalf as well as representing Gore in the appraisal process.

In addition, the position acts as a service ambassador promoting company image to our policyholders and brokers.

What will you do?

Attend all claims assigned within a set designated territory
Investigate, negotiate, and settle losses within set guidelines
Complete detailed building damage scopes
Identify SIU triggers and take necessary action
Identify Subrogation opportunities and refer to the recovery team
Provide support to desk adjusting team as required
Form part of the Catastrophe team and attend weather events as needed
Act as a service ambassador promoting company image to our policyholders and brokers

What will you need to succeed?

Minimum 3 years' Adjusting experience.
In depth understanding of building damage scoping practices
Detailed knowledge of 1st Party Property Coverages
Strong communication skills and deescalation methodologies
Excellent customer service skills with the ability to manage multiple stakeholders#LI-Hybrid