Capital & Maintenance Program Analyst - Toronto, Canada - Toronto Hydro

Toronto Hydro

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Capital and Maintenance Program Analyst is responsible for the effective business operations associated with Toronto-Hydro-Electric Systems Limited (THESL) Priority Transit programs and operating expenses.

The incumbent will be responsible for coordinating work with internal & external stakeholders, high-level schedule development & maintenance, data gathering, data analysis, identifying gaps and trends as well as producing reports related to Metrolinx-initiated relocation and connection projects.

The incumbent will develop processes, procedures and tools to ensure governance and compliance in the delivery of the THESL Capital and Maintenance Execution Work Program.

The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro
.

Toronto Hydro has implemented a mandatory vaccination requirement for all its employees. Proof of full vaccination will be required upon receiving a conditional offer of employment.

Toronto Hydro will provide reasonable accommodation to individuals who cannot be vaccinated due to disability or any other ground protected by the Ontario Human Rights Code.

KEY RESPONSIBILITIES:

Analysis of gaps and trends for various programs and portfolios.
Prepares reports pertaining to program delivery status and outcomes.
Liaises with internal and external stakeholders to assist in the successful coordination and delivery of program execution.
Identifies gaps and trends and performs analyses to determine root causes and develops recommended solutions.
Gathers data, performs data analysis, and creates reports while ensuring the accuracy of data.
Leads and participates in process improvement initiatives as well as process mapping activities in support of departmental continuous improvement programs.
Performs periodic analysis and monitoring of operations data for the purposes of quality assurance.
Participates in corporatewide initiatives to support overall business strategy.
Performs additional duties as assigned

REQUIREMENTS:

Undergraduate degree in Engineering, Science, or Business Administration preferred

Three (3)

Five (5) plus years of experience in data analysis, gap analysis, reporting results, process improvement, identification of areas for improvement, and development of new initiatives.

Three (3)

Five (5) plus years of experience in business process redesign, analysis for business projects, identifying areas for improvement, and development of new initiatives.
Class G license is strongly preferred
Models customerfocused behavior in all actions and decisions, particularly when interacting directly with customers.
Advanced working knowledge in MS Office including Excel, SharePoint, MS Visio, MS Project, and MS Access.
Excellent communication and presentation skills
Professional Engineer designation (P.Eng) or registered as an Engineer in Training ( EIT) is an asset.
Project Management Professional (PMP) designation is an asset.
Excellent analytical and business solution development skills, including the proven ability to function effectively in a dynamic environment
Able to develop Key Performance Indicators (KPI) and Balanced Scorecards to track/monitor the progress of different aspects of a business.
Able to proactively flag At-Risk areas of business based on analysis of data and KPIs
Knowledge of process design and reengineering techniques.
Awareness of project/program management processes, principles, and methodologies.
Advanced knowledge of writing SQL queries to support data analytics, including a strong understanding of database structures.
Creative, innovative, forwardthinking, takes initiative
Good understanding of business issues and challenges, specifically in a customer service environment.
Ability to develop dependable feedback systems and tracking.

Toronto Hydro has introduced a Hybrid Work Arrangement. This position allows for remote work up to three days per week, based on business needs.

Employees will be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person.

You are expected to live in Ontario and within reasonable commuting distance of the office.

Job Segment:
Programmer, Business Process, Program Manager, Data Analyst, QA, Technology, Management, Data, Quality