Agency Relations Coordinator - Mississauga, Canada - AMJ Campbell Van Lines

AMJ Campbell Van Lines
AMJ Campbell Van Lines
Verified Company
Mississauga, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
About AMJ

In operation since 1934, AMJ Campbell is the most successful and largest moving organization in the country.

We offer a variety of services including specialized logistics, home delivery, shredding, warehousing and storage, household and commercial moving (both local and long distance).

No matter who you are, AMJ is a place you can call home.

We're a community of innovators, risk takers and trail blazers who celebrate our differences and know that our unique perspectives make us stronger together.

We are well positioned for success.

We value and rely on the collective voices of our employees, customers, communities and suppliers to help us build a better company.

Everyone is welcome at AMJ.

  • Data entry, administration, use of multiple software programs to ensure all information is accurately reflected in internal and external systems
  • Completion of daily follow ups as identified in internal system
  • Conducting virtual surveys with end user within custom software
  • Confirming estimates accurately reflect the premove survey
  • Organize services provided by AMJ Toronto West to other agencies within the Atlas Van Line family
  • Liaise between customer, agency partners and operations to arrange all services within the AMJ network
  • Provide support to Atlas Van Lines head office and other Atlas agents within North America
  • Provide advice on customs process and correction of customs documentation where required
  • Provide knowledgeable support on move process to Agent partners within the US.
  • Consistent follow up throughout the move process to ensure on time, accurate, high quality service
  • Tracking of shipments (domestic and crossborder)
  • Other duties as assigned

WHAT YOU WILL BRING

Experience:


  • Customer service experience
  • Inside sales/account management experience an asset
  • Experience in a Corporate/office environment
  • Knowledge of customs requirements (for both CBP and CBSA) is an asset
  • Moving industry experience (preferred but not required)
  • Virtual meeting/presentation experience preferred
  • Comfortable conducting virtual client meetings

Job Types:
Full-time, Permanent


Salary:
From $50,000.00 per year


Benefits:


  • Company events
  • Extended health care
  • Onsite gym
  • Onsite parking

Flexible Language Requirement:

  • French not required

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Mississauga, ON L5T 2B2: reliably commute or plan to relocate before starting work (required)

Experience:


  • Customer service: 1 year (preferred)

Work Location:
In person
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