Inside Account Manager - Montréal, Canada - TD SYNNEX
Description
Job Summary:
- Achieves revenue and gross profit dollar targets by managing their team customer base from an inside sales standpoint.
- Develops profitable customer relationships through efficient order management and effective handling of customer requests
- Completes timely requests for information on bids, quotes, technical information and positioning of TD SYNNEX programs and services.
Job Duties & Responsibilities:
- Proactively contacts and develops a specified account base, and prospect for new business opportunities to achieve growth and profit targets. (25%)
- Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (20%)
- Proactively discusses TD SYNNEX's value added services including TD SYNNEX Reserve Program, Configuration Services, and others as required (10%)
- Works closely with field sales representative and team leader to execute customer strategies including bid opportunities and analysis, customer pricing, freight contract feedback (5%)
- Develops relationships with all TD SYNNEX departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
- Effectively negotiates TD gross margin (when appropriate), through upselling and cross selling opportunities. (5%)
- Completes customer site visits to build stronger relationships between TD SYNNEX and the reseller. (5%)
- Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
- Attends all mandatory vendor training, lunch and learns and seminars. (5%)
- Backs up other sales teams when coverage is needed (5%)
What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
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