Cloud Platform Specialist - Remote, Canada - Paradigm Consulting Group

Paradigm Consulting Group
Paradigm Consulting Group
Verified Company
Remote, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
If you have strong Cloud Platform experience and feel that the responsibilities shown below describe you to a tee, we'd like to hear from you

Each requirement we receive varies, but the skillset may include:

  • Bachelor's degree in Computer Information Systems, Management Information Systems, Computer Science or equivalent
  • Minimum 7 years experience in an infrastructure service delivery environment
  • Experience within a 24x7 production environment, preferably across multiple data centers and 3rd party service providers
  • Expert proficiency in Linux, Windows server and Active Directory platforms
  • Knowledge of cloud based IaaS environment management, certifications in GCP and Azure an asset
  • Knowledge of IP networking, including LAN, Wireless, SDWAN and VPN technologies, Certifications with Cisco, Palo Alto an asset
  • Knowledge of ITSM or ITOM activities and their role and implementation in a large corporation, applicable certifications is an asset
  • Knowledge of ServiceNow platform
  • Must have exceptional communication, organization, time management skills and strong personal commitment to quality service

Duties may include:

  • Operational support of a key multicloud, multivendor platform with high availability requirements
  • Ensure effective monitoring of platform availability, responsiveness, health, security and integrity of systems including infrastructure maintenance and patching activities
  • Vendor management of thirdparty service providers in a hybridoutsourced environment
  • Establish and continually refine technology management processes including continuous improvement, root cause analysis and critical outage response capabilities
  • Engage in performance and fault analysis for issues requiring indepth, extended investigation. Recommend unique approaches to issue resolution, including situation analysis, testing strategies, and fault reproduction.
  • Provide expert technology platform support of change implementation process including impact analysis, method of procedure review, implementation, and verification.
  • Maintain all current operational reference documentation and changes are introduced to the environment
  • Responsible for identifying end user reported incident trends and documenting knowledge articles to aid in first level resolution
  • Responsible for operations focused project support with an emphasis on operational transition activities

What you can expect from us:

  • An IT and Business Consulting practice with over 32 years of experience and presence in Regina, Winnipeg, Saskatoon, Edmonton, Calgary and consultants working remotely across Canada
  • Opportunity to work on exciting, challenging and transformational projects
  • Support for your Professional Development program
  • Competitive compensation, benefits, profit sharing and vacation policies
  • An organization that believes in work/life balance: after seven (7) years of service, you will receive a six (6) week paid sabbatical to recharge and relax
  • Exciting Employee Ownership options
  • Access to a network of consultants with deep knowledge and experience to support and connect with
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