Customer Relations Manager - Parksville, Canada - Rapo Digital
3 weeks ago
Description
Responsibilities include:
- Conference over zoom, skype and phone calls with customers/clients
- Handle inbound calls from customers, other lenders and insurance companies
- Assist customers with inquiries, account status and problem resolution
- Assist multiple departments with verifying and processing finance information
- Assist various outside parties with inquires and document verification
- Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
- Assist customers with account inquiries
Requirements:
- A winning attitude and determination to succeed
- Willingness to go above an beyond for our customers
- Math skills are a plus
- Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
- Prior customer service/sales experience is a plus
The Perks:
- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training
Job Types:
Full-time, Permanent
Salary:
$45,000.00-$60,000.00 per year
Benefits:
- Dental care
- Onsite parking
- Paid time off
Schedule:
- Monday to Friday
- Morning shift
- Night shift
Supplemental pay types:
- Bonus pay
- Overtime pay
- Tips
Education:
- Secondary School (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location:
In person
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