Lead Dental Receptionist - Toronto, Canada - Dr. Tsang
Description
'''Job Overview:'''
We are seeking a skilled and reliable Lead Dental Receptionist to join our team.
As a Lead Dental Receptionist, you will be responsible in managing the daily operations at the front desk and providing excellent customer service and administrative support in a dental office setting.
This is a vital role in ensuring the smooth operation of the dental practice.'''Responsibilities:
'''
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the office phone system
- Manage patient records and update electronic medical records (EMR) system, such as Epic
- Verify insurance coverage and process insurance claims
- Collect payments from patients and provide them with receipts
- Assist with billing and coding tasks as needed
- Maintain cleanliness and organization of the front desk area
- Coordinate with the dentist and other dental staff to ensure efficient patient flow
'''
To be successful in this role, you should have the following qualifications:
- Management
- Proven experience working in an administrative role in a dental office
- Familiarity with dental terminology and procedures is highly desirable
- Proficiency in using Paradigm Dental software
- Strong computer skills, including knowledge of Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling patient information
Benefits:
- Dental care
- Onsite parking
Schedule:
- Every Weekend
- Monday to Friday
- Weekends as needed
Application question(s):
- List dental software you have used
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location:
In person
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