Disability Management Specialist - Edmonton, Canada - Catholic Social Services

Catholic Social Services

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Disability Management Specialist
Catholic Social Services is currently recruiting for one (1), full-time, forty (40) hours per week,
Disability Management Specialist.

"As a Catholic social services agency, we are guided by faith to care for and bring hope to people in need with humility, compassion, and respect." We are a mission-driven agency providing exceptional services throughout central Alberta for more than 50 years, with more than 1,800 staff and hundreds of volunteers delivering 130+ programs. We recognize the importance and the value of having access to reliable information.

Job Summary

Reporting to the Manager, Human Resources (HR) Operations, and the Disability Management Specialist is responsible for the management of employees away from work as a result of injury or illness, focusing on developing, negotiating, and implementing rehabilitation, return-to-work plans, and duty-to-accommodate agreements.

The Disability Management Specialist assesses any barriers to an employee's successful and timely return-to-work, and engages with stakeholders to implement strategies to address those identified barriers and support a return-to-work or an appropriate alternative plan.

Collaboration

Understands, supports, promotes, and adheres to the Agency's vision, mission, values, and organizational ethics, and treat all persons with humility, compassion, and respect
Presents as a positive and professional role model and ambassador for the Agency in interactions with internal and external stakeholders. Maintains respectful personal boundaries
Communicates effectively and respectfully in a professional and confidential manner with all employees and external stakeholders; both verbally and in writing
Establishes and maintains respectful, collaborative working relationships with employees and external stakeholders, as applicable

Disability Management

Provides expertise, guidance, and consultation on an ongoing basis to supervisors/managers, human resources (HR), and employees in all aspects of disability management including occupational (Workers' Compensation Board [WCB]) and nonoccupational (Short-Term Disability [STD]/Long-Term Disability [LTD]) in the context of human rights legislation, workplace safety legislation, and Agency absence/accommodation/returntowork policies/procedures
Provides case management services that encompasses assessing, planning, implementing, coordinating, monitoring, and evaluating options available to meet employees' health needs
Manages and coordinates STD, LTD, rehabilitation, and WCB cases
Conducts case assessments, contacts employees, and their direct manager to explain the disability management process and gathers information for assessment purposes
Maintains accurate case records
Fosters communication and cooperation among employees, their health care professionals, the insurance provider/WCB (if applicable), as well as the employees' direct manager
Promotes returntowork efforts and early identification of disability claims for developing modified/alternate work opportunities to mitigate absences due to occupational and nonoccupational injuries/illnesses
Works with direct managers and employees to create, facilitate and manage appropriate returntowork plans and outcomes. Assesses any barriers to a successful and timely returntowork and engages with stakeholders to implement strategies to address those identified barriers and support return to work or appropriate alternative plan
Manages the transition to LTD and provides medical and summary case management information to LTD insurer to ensure a seamless transition
Manages appeals by preparing appeal submissions claims as required; attends hearings as needed
Develops supporting materials and provides training to assist both supervisors/managers and employees in working through disability management processes
Prepares reports for metrics and trending, and communicates to HR and Health and Safety
Leads ongoing evaluation and continuous improvement of the Disability Management program. Monitors legislative developments and industry trends to ensure relevancy is maintained

General

Ensures appropriate and confidential handling and storage of volunteer/Agency information and documentation in accordance to Agency policies, procedures, and standards
Completes and submits regular and ad hoc reports and documentation as per standard procedures on or before assigned due dates
Initiates ongoing process improvements within role; assists with the implementation of approved proposals, processes, procedures, and reports as assigned
Assists in training and supporting new employees and colleagues
Reports incidents to manager or designate in a timely manner
Follows health and safety protocols while adhering to Agency policies and procedures
Maintains a pleasant and safe work environment, ensuring high levels of cleanliness, comfort, and safety
Atte