12710 - Program (Cann) Officer - Richmond, Canada - S.U.C.C.E.S.S.

S.U.C.C.E.S.S.

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks.

Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division:
Community Airport Newcomers Network (CANN)

Employment Type:
Permanent Part-Time (Less than 35 hours per week)

Reports To:
Program Supervisor

Number of Positions: 2

Job Summary:

The Program (CANN) Officer provides information, orientation, and referral services to new immigrants, refugees, and temporary foreign workers arriving at the Vancouver International Airport and facilitates the landing process.

Key Duties and Responsibilities:

Welcomes clients and provides assistance in landing procedures, interpretation, transportation to temporary residence, overnight stay, and connecting flights
Conducts need assessments and uses various platforms to provide clientcentered orientation and information on settlement steps, life in Canada, and rights and responsibilities
Conducts queue monitoring of airport reception activities
Ensures proper documentation processing for clients on applicable items such as Government transportation loans, Interim Federal Health, Single Journey Documents, and Confirmation of Permanent Residence
Provides referral services to clients based on individual client needs
Collects client data for funder reporting and data entry purposes
Provides input and assistance in program development and design
Promotes national settlement, community, and government services and events
Attends staff meetings and training as assigned
Stocks up bulk deliveries of written resource materials
Provides input and contributes to the development of CANN publications and electronic materials for clients and ensures accuracy of all materials relating to government, community, settlement services and/or events across Canada
Provides translation of materials as necessary
Keeps up to date on national immigration and temporary foreign worker related policies, programs and services, events, and shifting trends in client's arrivals
Other related duties as assigned by the Program Supervisor

Education, Training and Experience:

Bachelor's Degree in Social/Human Sciences or equivalent combination of education, training, and experience in the social services sector
Minimum of 2 years' of experience in a social services related sector
Experience working with newcomers and diverse clientele
Knowledge of settlement and integration processes
Knowledge of programs for new immigrants, refugees and temporary foreign workers
Knowledge of immigration and foreign worker related trends, policies and resources
Knowledge of database and website development is an asset

Job Skills and Abilities:

Excellent written and oral communication skills
Second language relating to the program delivery is considered an asset
Able to work independently and as a part of a team
Excellent interpersonal skills
Excellent attention to detail and commitment to excellence in service delivery
Excellent research and technology utilization skills
Able to respond quickly to new or changing work demands

Additional Information:

Criminal Record Check Required
Airport Security Clearance Required
Able to stay standing for a prolonged period of time
Able to be oncall and work extended shifts, split shifts on short notice as required
Able to work flexible schedules (early mornings, late evenings and weekends) as required

About S

UCCESS:
S.U.C.C.E.S.S.

is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S.

has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad.

We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff.

We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff.

Subject to the type of employment, benefit packages may include:

- paid time off '_monthly wellness days_' (up to 12 days per year)
- additional agency holidays (3 additional statutory holidays)