Employer and Client Coordinator - Greater Sudbury, Canada - March of Dimes Canada
Description
Location/Lieu:
North East Region - Sudbury/Manitoulin
Position/Poste:
Vocational Rehabilitation Specialist - Employer and Client Coordinator Full-time
Duties/Fonctions:
- Develop relationships with employers in a variety of industries, operating as contact point with companies and their contacts initiating job orders
- Maintain ongoing effective communication with employers, ensuring all employer records are complete and kept up to date
- Work as a member of an interdisciplinary team to achieve established job placement targets
- Act as an ambassador to equal opportunity and employment equity, advocating in all business relationships
- Measure the client's progress and provides timely feedback on skills learned, remembering to provide encouragement and specific action recommendations to enable further understanding
- Communicate and resolve performance issues promptly in collaboration with employers and client
- Negotiate employment opportunities with employers
- Document employer priority needs and requirements to assist the ES team and clients to prepare for appropriate job matches
- Work with the MODC ES team to match clients with employment opportunities secured through the job development process; and to ensure the placement is supported to the extent needed
- Develop an onthejob training plan for the client if required
Qualifications/Compétences requises:
- Post-Secondary education
- CVRP eligible would be considered an asset
- Bilingual in French and English would be an asset
- Experience adapting traditional educational methodology to various disability types to accommodate individual needs
- Indepth knowledge of the current labour market and labour market trends
- Experience in job development, employer outreach and marketing, and customer relationship management; reputable experience in recruitment and screening
- Sensitivity to issues/barriers that people with disabilities experience
- Excellent written and verbal communication, sales and customer service skills
- Welldeveloped time management, organization and teamwork skills
- Demonstrated ability to prioritize and work well under pressure
- Proficient in Microsoft Office suite and Adobe software
- Ability to document, maintain records and assist in reports
- Driver's license and reliable transportation required
Job Types:
Full-time, Permanent
Ability to commute/relocate:
- Greater Sudbury, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Work Location:
One location
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