Customer Support Associate - Peterborough, ON, Canada - Allstate Canada

Description

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Address: 815 High St, Unit 8, Peterborough ON K9J 8J9

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Working within the community and giving back

The Customer Care Agent takes the "You're in Good Hands" philosophy and makes it real – delivering on our promises to consumers every day.

Our agencies are open from 9am to 6pm Monday to Friday and 10am to 4pm on Saturday.

Therefore, as a condition of employment, you will be required to work either 9am to 5pm or 10am to 6pm as well as Saturdays each month on a rotational basis with other Agency staff members.

Be the first point of contact for customers and service their needs

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or be willing to obtain
Strong knowledge of Allstate Products and Services
Prior experience in inside or outside sales is an asset

Allstate Canada Group has policies and practices that provide workplace accommodations.