Customer Service Representative - Scarborough, Canada - AutoCanada Inc.

AutoCanada Inc.

Verified Company

Scarborough, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Customer Service Representative - Collision Centre

Excellence Auto Collision - Silver Star

Scarborough, Ontario

At
Excellence Auto Collision - Silver Star, we are looking for someone who is passionate about delivering exceptional customer service and to take ownership of administrative support to our Collision Centre team.

Acting as a
Customer Service Representative, you will play a key role in curating the service experience for our valued clients who choose our Collision Centre service as well as managing daily and monthly business administrative duties.

If you are an individual who wants to build a long-term career and leverage your passion for the automotive industry, then join our team

Sound good so far?

What's in it for you?

Highly competitive wages
Paid vacation
Generous incentive plan
Clean working environment
Health and Dental benefits

Your day-to-day:

Provide exceptional customer service to our value clients by exceeding their needs and expectations
Answering incoming phone calls and inquiries related to the Collision Centre
Establish and sustain positive working relationships with customers and insurance companies
Manage the claims management and closing process including insurance compliance
Attend training, information sessions and workshops recommended by Collision Manager

What you bring to the table

High School Diploma
Experience in a customer service or sales capacity is considered an asset
Ability to be professional and deliver exceptional service to clients
Excellent verbal/written communication
Excellent skills in Word, Excel and PowerPoint. Highly skilled in standard office software (MSOffice, SharePoint, etc.)
Must possess a valid driver's license and a safe driving history