Live Chat Agent- Part Time - Edmonton, Canada - The Brick

The Brick
The Brick
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Part time
Description

Is this job for you?:
Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?


WELCOME HOME
The Brick is actively seeking to expand our Customer Experience Team.

We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience with our high energy team.


THIS IS NOT A REMOTE POSITION

Responsibilities:


  • Process requests for product returns, price matches, warranties, etc.
  • Follow up on orders and any research related to them
  • Follow up with our warehouse, marketing, or product content teams as needed
  • Remain vigilant in the face of potential fraud
  • Manage several tasks at once

Qualifications:

  • Ability to promote excellence in customer service
  • Must be willing to travel to and work from one of our many storefront locations
  • Experience in Live Chat, Zendesk, Shopify is an asset
  • Bilingual English French is an asset
  • Retail experience is an asset

Why The Brick?:

  • Competitive pay
  • Paid training
  • Career progression program
  • Access to free personal development training
  • Employee discounts
  • Recognition, incentives, prizes and giveaways
  • Be a part of Canada's largest home furnishings retailer
  • We welcome all abilities to apply.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
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