Front Desk Agent - Winnipeg, Canada - Westmont Hospitality Group
Description
Night Auditor -
Hilton Suites Winnipeg Airport
- Review Night Audit and Front Desk Logbooks.
- Ensure 100% Guest Satisfaction; handle guest concerns with effective followup.
- Run tapes for all postings and balance each department.
- Review and balance all credit cards with the Transselect machines and PMS.
- Close batches for Restaurant, Lounge and Front Desk.
- Suspend all interfaces; reconcile all open folios, run end of day reports.
- Complete the adjustment log, credit card report, paid out log and F & B adjustments.
- Reconcile F & B checks and close Micros nightly.
- Print accounting & sales reports.
- Responsible for printing and delivery of Express Check outs.
- Perform GSA functions such as check in and check out of guests.
- Assist in other departments as needed (bellman/shuttle/room service).
- Closing and balancing of On Command.
- Driving required
- Any other activities as outlined by Guest Services Manager.
Job Types:
Full-time, Permanent
Salary:
$15.30-$16.00 per hour
Expected hours:
per week
Benefits:
- Dental care
- Extended health care
- Onsite parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime
Experience:
- Front desk: 1 year (required)
Work Location:
In person
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