Sales Manager- Edmonton - Noramco

Noramco
Noramco
Verified Company
Edmonton, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Key Accountabilities
Manage the Noramco sales team. Work with PCM to develop and maintain sales objectives;
Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
Conduct market research of products and pricing for the purpose of promoting new products;

Duties

  • Ensure all job functions are performed in accordance to the Guillevin Standard Practice Instruction (SPI) Manual;
  • Coordinate and assist, where necessary, the various functions in office sales and administration, including:
  • Liaising with operations and purchasing personnel while entering orders;
  • Providing pricing quotations and followingup on every quote, when necessary;
  • Administering the opening of new accounts and maintaining existing customeraccount databases;
  • Work respectfully and diligently to grow existing business by promoting Noramco products and consistently offering our expertise and service;
  • Deal with every customer complaint in an expedient manner and ensure they are satisfied with our resolve;
  • Schedule work and allocate resources to ensure orders are fulfilled in an efficient manner and administration (data entry, paperwork) is completed according to company protocol;
  • Ensure superior customer service is the objective during each customer interface;
  • Prospect and develop new business through a strategic process of warm and colds calls;
  • Remain uptodate on various product lines by actively and aggressively pursuing formalized vendor training programs and informal product research;
  • Stay informed of sales objectives, targeted product lines, required marketintel, vendor objectives, and competitor activities and actively promote new knowledge to management and teammates as deemed necessary;
  • Stay current in your profession and enroll in continuing education focussed on sales strategies and account management principals:
  • Ensure proper administration in the management of freight claims and reel returns;
  • Maintain a system of effective communication between operations and sales (Noramco and NCS) so that all parties are regularly updated with capacity challenges and service issues;
  • Participate in the preparation and execution of physical inventory as required;
  • Continuously develop knowledge of product to remain uptodate with various product lines (including vendor training) and industry changes;
  • Provide backup support to the sales department when required;
  • Performs any other duties as required by management.

Requirements:


  • Post-Secondary education
  • Proficiency with Microsoft Word, Outlook and Excel
  • Previous Sales/Inside Sales experience is highly beneficial
  • Superior interpersonal and communication skills
  • Ability to develop longterm client relationships
  • A highly professional approach to business
  • Exceptional organization skills, ability to multitask and a keen eye for detail
  • Technically proficient to quickly learn and understand products
  • Ability to develop quotations & project bid packaging / pricing / presentations
  • Knowledge of electrical industry in general would be assets
  • Willingness to work overtime as needed and a sense of team spirit

Job Types:
Full-time, Permanent


Benefits:


  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Profit sharing
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program

Schedule:

  • Day shift

Ability to commute/relocate:

  • Edmonton, AB T6B 3S2: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Why do you want to work for us?

Education:


  • Secondary School (preferred)

Experience:

Electrical Industry: 2 years (preferred)
- selling wire and cable: 4 years (preferred)
- managing a team: 4 years (preferred)
- developing new business: 4 years (preferred)
- accounts management: 4 years (preferred)


Willingness to travel:

  • 25% (preferred)

Work Location:
In person
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