Systems Analyst Ii - Vancouver, Canada - The City of Vancouver

Sophia Lee

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Sophia Lee

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Description

Requisition ID:39223


Organization


Located on the traditional, ancestral and unceded lands of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation.

Vancouver consistently ranks as one of the world's most liveable cities and is working towards being the greenest city in the world.

Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.


Main Purpose and Function

Specific Duties/Responsibilities

  • Performs handson programming when requried to support projects and technology pilots
  • Identifies opportunities to improve operational effectiveness through the use of technology and makes recommendations where appropriate (make changes to use of system, business process and/or add additional functionality)
  • Recommends changes in technology platforms and processes that may impact on financial and operational areas as well as staffing work loads, working conditions, changes in positions or staffing levels
  • Consults with customers to understand business processes and requirements, and applies critical thinking and analysis skills to deliver endtoend solutions
  • Manages projects through all phases from planning, design, development, implementation and handover to operational support
  • Prepares documentation including project charters, business cases, statements of work, estimates, matrices of responsibility, training materials, system configuration documentation, etc.
  • Develops systems alternatives including work procedure changes, and recommends the most suitable alternative to assist customers in meeting their operational requirements
  • Develops technical specifications including diagrams and charts to provide the blueprints for developers to write or code programs
  • Reviews or develops test scripts and scenarios to ensure adequate testing of system configuration and integration
  • Delivers presentations to customers (users, departments) and technical staff on systems solutions and specific technologies
  • Provides problem resolution for calls referred by Help Desk
  • Provides support to corporate and departmental reporting, assists in the use of existing reports, and develops/documents additional reports, as required
  • Participates in training of customers and provides ongoing training support and guidance
  • Participates in the development of new standards, and leads technical committees
  • Has access to highly sensitive and business critical data from all City departments (e.g. taxes and utilities owing, parking tickets outstanding, and vendor pricing)
  • Other duties/responsibilities as assigned

Minimum Position Requirements

  • Related postsecondary degree, with preference for graduate degree in Computer Science or Business Administration or an equivalent combination of education, training and experience
  • Excellent oral, written and presentation skills with ability to communicate to all levels of the organization
  • Thorough knowledge of programming technologies:NET Core, React, JavaScript, integration tools, low code platforms
  • Thorough knowledge of current trends, standards, and products in Information Technology, (i.e.
NET and Object-Oriented Methodology, Mobile Computing, Cloud, Business Intelligence, Social Media)

  • Demonstrated operational and project management skills: results focused, team oriented
  • Broad knowledge across multiple aspects of the business (i.e. organizational structure, key players, current business processes and supporting systems and services, etc.)
  • 5+ years of experience with server technology and software
  • Experience with API Management and Integration Platforms (API design, gateways, analytics)
  • Thorough knowledge of office productivity tools (e.g. Windows, MS Office, MS Project, MS Visio, etc.)
  • Strong analytical and problem solving skills
  • Combination of strong technical and business skills required
  • Demonstrated ability to work both independently and as a member of a team
  • Ability to manage projects, multiple priorities and respond to requests in a timely manner
  • Ability to establish and maintain effective working relationships both internally and externally with technical and nontechnical staff
  • Ability to handle business critical and sensitive information
  • Demonstrated ability to work under pressure, manage multiple priorities and respond to requests in a timely manner
  • Continuous improvement and continuous learning mindset
  • Knowledge of municipal business processes would be an asset
The City's COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-1

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