Mall Security - St. Catharines, Canada - VP Protection Inc.
Description
JOB REQUIREMENTS:
- Must be double vaccinated to work at the mall locations. VP Protection as a company does not mandate vaccines, but some Clients who hold our large mall site contracts mandate this policy.
- Must hold a valid security guard license issued by the Ontario Ministry of Community and Correctional Services.
- Valid First Aid and CPR certificate.
- Secondary School Diploma or equivalent.
- Minimum one year in a security supervisor role
- Two years of security experience in a High Traffic Mall or Retail Industry is an Asset
- Must have knowledge of other residential database software.
- Comprehensive knowledge of common security policies and various related Acts, Codes, and WHMIS
- Available to work a variety of shifts including days, evenings, nights, and weekends.
- Knowledge of CCTV Systems, Access Control Systems and Alarm Monitoring.
- Highly developed interpersonal and customer service skills, including conflict resolution, problem solving, decision making, situational assessment and communication skills.
- Must be able to walk, run, stand for extended periods of time, in addition to climbing stairs.
- Knowledge of radio usage
- Must have excellent customer service skill
- Good report writing and note taking skills
JOB RESPONSIBILITIES:
- Act as an exemplar of security through clear understanding of procedures and excellent work ethics.
- Assist Security Guard team in ensuring the safety and security of people, valuable materials, and classified documents pertaining to the premises.
- Ensure that all Security Staff are trained and are adhering to Site Procedures and Policies through consistent supervision and periodic test administration using the site training check list.
- Efficiently supervise and manage Security Staff performance, informing Operations, utilizing the corrective discipline process, and taking any necessary disciplinary action
- Access control and CCTV monitoring
- Patrolling Commercial site, and traffic control and/or directing foot traffic
- Internal and external foot patrols
- Conduct lock ups and open ups
- Ability to prioritize and execute tasks and delegate instruction to a team of guards
- Escalate performance concerns to head office management and support additional training requirements when needed
- Monitor the dress, deportment, and written reports of staff.
- Managing daily activities of staff to ensure qualified coverage of security functions.
- Act as the liaison between the Security Unit, Administration Managers, and local Emergency services
- Conduct regular inspections of the serviceability of firefighting and other equipment.
- Access control, CCTV surveillance, contractor escorts & report writing.
- Inspect entry and exit logs of personnel, materials, and vehicles at every start and end of shift
- Meticulous memo book writing/report writing/incident reports
- Be completely accountable for all eventualities on site, including but not limited to, parking enforcement, areas under maintenance, restricted areas, any other incidences.
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 8-44 per week
Salary:
From $17.40 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Overtime
Ability to commute/relocate:
- ST
CATHARINES, ON:
reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any volunteer experience related to policing, social work, security, etc?
Experience:
Security Guard: 1 year (required)
Mall Security: 1 year (preferred)
Customer Service: 1 year (required)
Licence/Certification:
- Ontario Security Licence (required)
- Use of Force Certificate (preferred)
- CPR Certification (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
Work Location:
In person
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