Inside Sales Support Specialist - Saint-Bruno-de-Montarville, Canada - Composites One LLC
2 weeks ago
Description
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At Composites One our culture is founded on a clear set of Core Values that has at its core
Respect, Teamwork, and Communication. Our success is largely attributed to our ability to operate as one Team, respect each other in our daily interactions, and communicate effectively while doing the one thing that is critical to our success - taking care of our customers.
We are searching for a Inside Sales Support Specialist to join our growing Sales
Team
Now is the time to move forward and make an impact
As an
Inside Sales Support Specialist, you will be responsible for regional lead management, assigned account growth and regional inventory management goals and general sales and technical support to assist in taking great care of customers.
How will you impact our organization as an Inside Sales Support Specialist on a daily basis?
- Research product information for sellers as needed.
- Assists in product selection.
- Assists when needed in New Customer Setup.
- Aids sellers in pulling histories and building spreadsheets and sales proposals.
- Act as an expediter for critical inventory issues or back orders by identifying viable alternatives and presenting them to the customer or Customer Service Representative.
- Assists CSRs when they have technical questions.
- Advise on product cross reference options.
- Communicates with CSRs to move bulk tank shipments as needed.
- Ensures customers do not run out of resin or have a tanker scheduled to deliver that will not fit in the bulk tank.
- Researches and responds directly to customers who have technical questions over the phone.
- Assists seller's smaller accounts when needed or requested by seller.
- Manages assigned account list.
- Exceeds Sales and GP sales goals for assigned accounts.
- Enters quotes.
- Manages Smart Sheets Leads including web, trade show and leads.
- Assigns leads to sellers, self or appropriate person.
Required Skills and Qualifications:
- Must have a minimum of 3 years of experience in the field working with customers.
- Prior handson experience and composites knowledge are needed.
- SAP experience a plus.
- High School or higherlevel degree.
- Must be proficient in MS Office software, including Word and Excel; requires ability to learn internal database and software systems, i.e. SAP.
- Able to travel when assigned.
- Superior oral and written skills are required to communicate at multiple levels within the organization, with Customers and industry leaders.
- Proactive communication and follow up is essential to manage Suppliers and Customers.
- Selfstructure and a high degree of organizational skills are required to manage multiple products and market segments in a broad geographical area.
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CULTURE: This is a great place to work We are deeply committed to cultivating an environment of Respect, Teamwork, and Communication.
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INTEGRITY: The foundation of all strong relationships is TRUST. We strive to act with integrity and honesty in all interactions with our customers, suppliers, and Team Members to build meaningful relationships
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CONTINUOUS IMPROVEMENT AND INNOVATION: To remain successful, we must continuously improve and innovate. At Composites One, we value collaboration, and sharing ideas so that we can grow and drive continuous improvement and innovation together.
Join us in creating a brighter future for the customers we serve
About Us:
Composites One is the leading supplier of essential materials for
Wind Energy, Aerospace, Defense, Consumer Recreation and
Construction Composites Manufacturing. We have a global presence and operate 44 North American distribution centers. As a family business, for over 60 years we have had a culture that treats each Team Member with respect and
offers opportunities for growth and personal success.
Commitment to Diversity, Equity, and Inclusion
At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.
Spécialiste du soutien aux ventes internes
Composites One LLC est le principal fournisseur de matériaux essentiels pour les secteurs de l'énergie éolienne, l'aérospatiale, la défense, des loisirs grand public et de la fabrication de matériaux composites pour la construction.
En tant qu'entreprise familiale, depuis plus de 60 ans, nous cultivons une culture de respect envers chaque membre de l'équipe et qui offre des opportunités de croissance et de réussite personnelle.
Chez Composites One, n
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