Manager , Desktop Operations - Mississauga, Canada - Finastra USA Corporation
Description
Responsibilities:
What will you contribute?
This position will oversee onsite support for End User computer devices such as laptops/desktops, mobile devices, video conferencing equipment, and printers.
- Hire and train new team members
- Support onsite operational activities as needed
- Support and mentor current employees
- Provide evaluations and feedback
- Set team goals
- Collaborate with other managers and teams
- Lead regular team meetings
- Build action plans for achieving goals
- Make tough decisions
- Maximize employee performance
Required Experience:
- University Education or equivalent
- Strong Knowledge of PC, Mac Windows 10 and iOS
- Strong Customer Service and communication skills
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