Leasing Ambassador - London, Canada - Integris Student Living

Integris Student Living

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary and Job Magnitude

The Leasing Ambassador is responsible for successfully filling all bedrooms at the property, generate new traffic of prospective residents, assist with resident relations, conduct all necessary functions to close a sale, tour the future residents, assist with roommate matching and attend to any after hour events related to resident events and relations.

Essential Functions and Basic Duties

Communicating with all assigned leads for potential new residents
Using every tool possible to close leads and convert them into a resident on the property
Touring the prospect, virtually or in person
Thinking of new ways to generate traffic and close leads ie. Promos or giveaways
Handling all resident complaints in a timely manner with the highest level of customer service
Answering the office phone in a timely manner and responding to all inquiries
Completing roommate matching for move ins
Inspecting rooms for new residents moving in
Creating all move in packages as needed
Assisting with move out and quarterly inspections
Posting on social media platforms as required
Maintaining a clean and sanitized work space
Keeping appraised of the competition to stay ahead of local market conditions
Schedule and attend weekly external and on campus marketing events
Assisting in the coordination of monthly resident events
Other duties as assigned

Health & Safety

Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor.
Uses or wears the equipment, protective devices or clothing that Integris Student Living requires.
Reports to the appropriate supervisor(s) any hazards, missing or defective equipment or protective device which could endanger any person.
Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
Reports any risks or potential risks of violence or harassment encountered in the workplace immediately to supervisor.
Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (e.g. Reporting unlabeled containers, using proper lifting techniques, etc.)
Requests that worn out or defective equipment be replaced, when appropriate.
Uses equipment and materials only in the manner intended.
Reports any injuries, incidents and unusual conditions immediately to supervisor.
Inspects the work area and equipment daily and reports any hazards immediately to supervisor.
Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Integris Student Living.

Performance Measurements
Performance will be primarily measured on the following factors:

Initiative
Inter-Personal Skills
Customer Service
Reliability
Communication
Skill & Knowledge
Adaptability & Flexibility
Organizing & Planning
Overall Performance
Health & Safety Responsibilities

Qualifications

Education:
High School Diploma or equivalent

Skills/Abilities:
Must possess excellent oral and written communication skills

Must possess positive and professional interpersonal skills

Must possess basic computer skills in a Windows environment

Must possess the ability to adhere to policies and procedures

Must possess basic math skills

Must be self-driven

Must be able to take direction from supervisors

Must be flexible to work days, evenings, weekends and holidays

Experience Required:
Minimum 1 year experience in similar role an asset

Equal Opportunity Employer
It is the policy of Integris to promote equal employment opportunity for all applicants and employees.

Integris does not unlawfully discriminate on the basis of race, colour, religion, sex, national origin, ancestry, age, physical disability, mental disability, medical condition, marital status or sexual orientation.

Integris prohibits the harassment of any individual on any of the grounds listed above. This applies to all areas of employment including recruitment, hiring, training, and promotion.

Benefits: