Count Team Supervisor - Calgary, Canada - Grey Eagle Resort & Casino

Sophia Lee

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Sophia Lee

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Description

Company Bio

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut'ina First Nation, Grey Eagle Resort & Casino is Calgary's number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce We offer competitive salaries, benefits and opportunities to grow your career.


Position Overview:

The Count Team Supervisor supervises count team members to ensure the accuracy of the daily drops and counts.

The count team leader is to promote and maintain the utmost integrity and highest caliber patron service to all internal and external patrons of the Casino.

The Count Team Supervisor ensures count team members adhere to rules and regulations set forth by the company, the department and the Alberta Gaming & Liquor Commission (AGLC), and to ensure confidentiality within the company maintained.


  • Maintain a valid AGLC license
  • Responsible for the safeguard of casino assets of the assigned area
  • Provide daily supervision of the count room and the drop process
  • Perform training and evaluation of drop staff
  • Monitor procedures relating to the operation of the count room and their compliance with the approved system of accounting, department procedures and Internal Controls, ensuring that:
  • all documentation is neat, concise and accurate
- the opening, sorting, counting, recording and amalgamation of monies/tokens from the drops is accurate

  • Maintain good housekeeping practices to ensure a professional image is portrayed
  • Conduct controlling and accounting activity within the count room for each shift
  • Ensure that drop routes are followed and on time
  • Ensure adequate staffing levels
  • Prepare and Forward all necessary reports to the Accounting Department.
  • Perform any other duties as assigned.

Education and Experience:


  • High school diploma or equivalent preferred
  • Previous count team experience preferred

Knowledge, Skills and Abilities:


  • Ability to communicate clearly and effectively both verbally and in writing
  • To logically and independently plan, organize, and complete work assignments and tasks in a timely manner
  • Possess highquality interpersonal skills
  • Set and achieve high standards of performance and customer service skills (internal & external)
  • The capabilities to multi task under time constraints
  • Perform basic math skills and use problem solving skills as needed
  • Ability to stand for extended periods of time; bend, stoop or kneel as required
  • Work with tools or equipment pertaining to job requirements
  • Ability to lift, carry, push and/or pull heavy objects of approximately 40 pounds
  • Must be aware of and able to work in a smoking environment
  • Exposure to Scents/Perfumes.

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We thank all applicants, however, only those considered for an interview will be contacted.
No phone calls please.

  • Priority will be given to Tsuut'ina Nation members.

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