Manager, In-flight Entertainment Product and - Toronto, Canada - Air Canada

Air Canada
Air Canada
Verified Company
Toronto, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.


The Manager, IFE Product & Operations will provide operational and product end-end oversight of all software, media and campaign activities/decisions that impact the In-Flight Entertainment Product portfolio.

The incumbent will be the operational and product commercial designate responsible to ensure Air Canada's corporate priorities are disseminated to the execution teams.


Responsibilities:


  • Lead the IFE product operationalization efforts for new IFE products and aircraft introductions into Air Canada
  • Lead all decommissioning activities as it relates to IFE product commitments on outgoing fleets
  • Build and manage operational and development budgets to support ongoing media and IFE operations
  • Lead the cost reduction strategy development to continuously deliver the most efficient budget
  • Manage a team of 3rd party suppliers on monthly content operations inclusive of content integration, software development and content loading operations.
  • Lead and execute all activities related to special VIP product coordination's with other branches.
  • Ensure cohesive delivery of operational related product rollout and marketing campaigns with internal stakeholders product design, marketing communications, ACM, Brand etc.
  • Be the point of contact for revenue management, sales and media advertising teams for leading IFEC integration of stakeholder's media
  • Responsible for creating and managing all operational reports to Air Canada senior management.
  • Lead a team of operations and product managers to support Air Canada's fleet expansion and ongoing IFE product business (future)
  • Be the center of excellence for all IFE product related items

Qualifications

  • Bachelor's Degree, ideally in an operations related field
  • 5+ years of relevant work experience (Experience in media and product development, ideally in an operational setting)
  • Advanced skills in Excel, MS Project, and Powerpoint
  • Able to work collaboratively with stakeholders and business owners from across the corporation.
  • Extensive knowledge of the Air Canada internal stakeholder environment
  • Solid commercial and airline industry experience
  • Proven planning and organizational skills
  • Capacity to manage multiple work demands
  • Solid communication skills written and verbal

Conditions of Employment:


Linguistic Requirements

Diversity and Inclusion


Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

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