Banquet Porter - Markham, Canada - Courtyard & TownePlace Suites Toronto Northeast Markham

Description

• Provide fast and courteous service of food and beverages to guests and ensure the quality of food and beverage presentation per established standards.
  DUTIES AND RESPONSIBILITIES

• Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
• Perform sidework, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
• Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

• Basic reading and writing. Foodservice experience with general knowledge of restaurant operations.
• This job requires the ability to perform the following:
• Carrying or lifting items weighing up to 50 pounds
• Remain stationary for extended periods
• Moving about the restaurant
• Handling food objects; plates, trays, glasses, etc.
• Bending, stooping, kneeling
• Other:
• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or provincial government agencies.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.