Sales and Marketing Administrator - Cambridge, Canada - Challenger Motor Freight Inc.

Challenger Motor Freight Inc.

Verified Company

Cambridge, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Envision:

Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada's Best Managed Companies.

Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to keep us on the leading edge in safety, technology, and analysis.

It's not by chance that Challenger is a leading North American freight transportation company.

In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

We offer the following in our search for engaged employees looking to become part of a successful team:

A continuous learning environment that develops your individual career goals
A continuous improvement environment where all ideas are explored
Engaged coaches and mentors who will provide guidance but also allow autonomy
Team atmosphere
Standard office hours; Monday to Friday from approximately 8:00am to 4:30pm

The Opportunity:

The Sales and Marketing Administrator is responsible for sales and marketing administration and support, including reporting, marketing assistance, customer onboarding and sales agent onboarding.

This role assists with managing departmental needs to effectively onboard and retain clients and sales agents.

Key Accountabilities:

Sales & Marketing Administration

Assist with monthly and adhoc reporting
Organize and maintain client records and sales and marketing documentation
Coordinate sales efforts with marketing programs
Plan, organize and communicate sponsorships, social and corporate events as well as sales

- meetings

Related duties assigned by supervision or management

Customer Onboarding

Collaborate with internal department members to provide a positive customer experience
Communicate with customers during onboarding process to ensure their needs are met
Follow up on outstanding internal and customer needs prior to startup of new business
Enter customer data into Challenger's systems
Create and maintain customer profiles

Agent Support & Management

Work closely with Challenger's internal departments to help introduce and facilitate Agents working within Challenger's processes and procedures
Ensure a high level of Agent satisfaction maintaining close contact with assigned Agents on a daily or as frequent as necessary basis
Monitor and respond to existing and prospective Agent inquiries

Onboard new Agents

IT set up, orientation, training and enrollment in tools
Perform account vetting within SalesForce
Assist with commission payments

What You Need To Be Successful In This Role:

Demonstrated ability to collaborate effectively and independently with individuals at various levels is required
Strong computer skills
Understanding and sense of Elements and Principles of Design
Ability to work independently on projects
Detail and deadline oriented, with the ability to effectively prioritize and multitask in a busy

- environment to meet tight deadlines

Strong verbal communication skills, relationship building and interpersonal skills
Active listening
Professional writing, editing and proofreading skills
Strong customer service focus
Ability to exercise tact and judgment in managing a diversity of internal and external

- contacts

Proactive attitude and takes initiative
Wellorganized, enthusiastic, creative, professional and a positive team member

How To Apply:

If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Sales and Marketing Administrator may be right for you.

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