Advocacy Assistant Coordinator - Vancouver, Canada - Alma Mater Society of UBC Vancouver

Alma Mater Society of UBC Vancouver

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

The Alma Mater Society (AMS) is the University of British Columbia's (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus.

The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC.

Position Title:
Advocacy Assistant Coordinator - Housing (Work Learn)

Department:
Student Services

Reports to:
AMS Advocacy Coordinator

Employee Status:
Term, Appointed

Length of Term:
until April 30, 2024 (with possibility for extension)

Hours per week: 15

Compensation:
$20.55 per hour

Position Purpose:

The AMS Advocacy Office was established in 1999 to provide information and support to students facing the bureaucratic challenges and disciplinary committees of UBC.

The Advocacy Office is one of few resources on campus that is 100% pro-student. Its goal is to empower students to advocate for their rights when facing disputes with UBC and off-campus landlords. The Office strives to provide students with information about the Residential Tenancy Act.

Although the office does not provide legal advice, the Office offers confidential and effective support to any undergraduate or graduate student at UBC in regards to the disputes outlined below.

Damage Deposit Disputes
Evictions or End of Tenancies
Requesting Timely Repairs or Access to Basic Amenities
Roommate Disputes
Identifying and Avoiding Scams

The AMS Advocacy Assistant Coordinator will assist the AMS Advocacy Coordinator in casework, marketing and promotion of the Service and developing relationships with external organizations.

Duties and Responsibilities:

Actively practicing client interaction and client management skills
Honing your ability to develop convincing arguments
Developing legal research skills
Preparing students for and attending hearings or meetings with landlords
Referring student to external support, including LSLAP, TRAC, and UBC SHCS emergency housing
Running intake interviews for clients
Assist in the marketing and promotion of the Advocacy service
Working towards the longterm goal of growing the Advocacy Office
Creating online resources for students to help them navigate the Vancouver Housing Market
Participate in regular meetings with the AMS Advocacy Coordinator
Prepare reports as advised by the Advocacy Coordinator, and a transition package (manual, report and position timeline) for the next Advocacy Assistant Coordinator
Other duties as required

Qualifications:

Excellent interpersonal and communication skills both written and verbal
Experience working with vulnerable clients where empathy and understanding are emphasized
Strong organizational, time management, and teamleadership skills
Strong selfstarter mentality with the ability to work unsupervised
Experience managing a staff or volunteer team is an asset
Key attributes include: Empathetic, organized, adaptable, responsible, resourceful, and creative

To Apply:

Please submit your resume and cover letter.

Application Deadline: 11:59pm February 25.